Last night I received a sms from Airtel and an amount of Rs.99 was deducted from my account.
Airtel number : 9987681678 (Mumbai)

SMS details-

sender : AD-54321
sms received at 11:06PM - 14th November 2010 - Jamshedpur(Jharkhand)
SMS content : "Thanks for downloading Pirates of Caribbean from Airtel and you have been charged Rs.99. Join GamesClub at 'website link'."

I tried calling Airtel customer care executive for the same. First customer care executive kept me on hold for a couple of minutes and then disconnected the call, second one said that they don't have sufficient details as this number is in roaming so I will get a call from customer care within 2 hours. I didn't got any calls from them and my problem is still not resolved. Please help me.

Vishal Kumar
9987681678

Dear Vishal ,

This is to inform you that your concern listed 15 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Vishal Kumar,

I would like to inform you that your concern listed 15 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team