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Airtel postpaid billing after cancellation

This is a discussion on Airtel postpaid billing after cancellation within the Mobile Billing Problem forums, part of the Mobile category; I am Aishwarya from US . I had cancelled my Mobile connection on 29-May-2010 before leaving to US . I ...

  1. 03-22-2011, 06:12 PM #1
    Aishwarya.arun
    Aishwarya.arun is offline Junior Member
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    Default Airtel postpaid billing after cancellation

    I am Aishwarya from US . I had cancelled my Mobile connection on 29-May-2010 before leaving to US . I had paid all outstanding balance in AirtelShowroom , Adayar for the following numbers and also cancelled the same on same date .


    Name : Aishwarya Gurunathan

    Mobile Nos :

    9790930958
    9790930938
    9790930948
    9790930988

    Billing Address : 672,Big Vellalar Street , Thiruvisanallur , Thiruvidaimaruthur (TLK) .

    Name : Arun Sivaprakasam
    Mobile No : 9677017660


    Paid address : Airtel Showroom ,Adayar



    Kindly assist in this matter and resolve this issue as soon as possible . Please let me know if there is any contact number to get details .

    But I had got some bills and court order to my indian address for 9790930958 . I was trying to reach customer care on phone and I had asked to mail to this airtel mail id for details .


    Thanks,
    Aishwarya
    Kindly assist in this matter and resolve this issue as soon as possible . Please let me know if there is any contact number to get details .
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  2. 03-23-2011, 02:31 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Aishwarya,

    This is to inform you that your concern listed 22 March. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

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  3. 04-03-2011, 08:14 AM #3
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    Airtel_Presence
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    Dear Aishwarya,

    This is to inform that your concern listed on 22 March. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

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  4. 04-10-2011, 06:39 AM #4
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Aishwarya,

    We would like to inform you that your concern listed 22 March 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

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