Dear Ashok Singh,

This is to inform you that your concern listed 28 Feb 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Dear Ashok Singh,

We would like to inform you that your concern listed 28 Feb. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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i recharged with RC111 full talktime but got only rs1 as recharge..airtel, please help

Dear Customer (Warangal),

This is to inform you that your concern listed on 23 Feb. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel: About bharti airtel: Feedback


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Sir,

I recharged my friends prepaid card 9860566017 through online recharge two times on March 3,2012 & one time on March 6,2012 but it was failed every time. The total amount deducted is Rs. 333+333+100.

I have raised the complaint through customer care, Reference number is CONRC30303719890.

As per customer care executive, the wrongly deducted amount will be refunded up to March 9,2012 but the said amount is not refunded till now. Request you to kindly intervene. The details of transaction on my SBI account is given below.

SBI VISA Card No: 4591510001354583

Details Of SBI transactions:
1) POS PRCH-POS 206308171494 BHARTI AIRTEL LIMITED MUMBAI Rs.333/-
2)POS PRCH-POS 206312211658 BHARTI AIRTEL LIMITED MUMBAI Rs.333/-
3)POS PRCH-POS 206611627574 BHARTI AIRTEL LIMITED MUMBAI Rs.100/-


Thanks & Regards
Santosh Mohite
9960838539

Dear Santosh Mohite,

This is to inform you that your concern listed on 12 March. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Santosh Mohite,

This is to inform that your concern listed on 12 March 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Rakesh,

I just want to let you know that only Rs. 333/- has been refunded back into my bank account as total amount deducted is Rs. 766/-.
I have already shared bank account statement which is clearly showing the total deducted amount.
Request you to refund the remaining total of Rs. 433/- as soon as possible.

-thanks & regards
Santosh Mohite.
9960838539

Dear Santosh ,

We would like to inform you that your concern listed 20 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Rakesh,

How can you say that the problem has been resolved? I think you haven't read my above post on 03-24-2012, 11:32 AM, so re posting here.

I just want to let you know that only Rs. 333/- has been refunded back into my bank account as total amount deducted is Rs. 766/-.
I have already shared bank account statement which is clearly showing the total deducted amount.
Request you to refund the remaining total of Rs. 433/- as soon as possible.

-thanks & regards
Santosh Mohite.
9960838539

Dear Sir,
I recharged a sum of Rs 200 from the site
<https://pay.airtel.com/PrepaidOnlineRecharge/mobileRecharge.jsp?utm_medium=emails&utm_source=fu lltalktimeMarch2012&utm_content=527208715&utm_camp aign=full+talktime+on+prepaid+recharge_30%20,Mar%2 0,%202012%2005:00:30&utm_term=mobileRecharge.jsp>

at 3.22 pm date 16-04-2012 but am sorry to get a recharge of Rs 120 only. The remaining balance of Rs 80 didnot credit to my phone number-9937442788Here is Syndicate bank ref cheque number 210709811439.
I called to your customer care and couldnot give satisfactory answer to me about the mishap and told to contact the bank instead. But its clearly a fault on the part of airtel since i chose to recharge a sum of Rs 200.

Plzz Sir respond to my problem and return the extra amount deducted to the syndicate bank account

Hi,

I had recharged my prepaid Airtel no.
1) 9591939834 through Credit Card for Rs.200/- dt.27-Apr-2012 at 13:10.

My recharge was UN-sucessfull and my money got debited,I got a message saying "We are unable to process your request at this time. Please try later."
Even i did not get the transaction id also.

When i called customer care they are saying their is some technical issue with their site.

My reference Number from my bank is "211879217536".
Can you please help me on this.

Dear Laxman,

This is to inform you that your concern listed 27 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Rs 200 has been deducted from my bank account for the transaction "BHARTI AIRTEL LIMI VISA POS ON 3004" .on 03-04-2012 could you please explain as of why they have deducted this amount from my account..