sir, I m mantosh from bokaro. my cell no. is 8092540133. an amount of 99+19=118 has been deduct ed from my mobile balance for downloading java games and YPD Title songs. which i have not downloaded actually. after calling to customer care at 13 jan 11 at 20:50:41 hrs they refunded rs 30 and loaged a complain no. GBL 096206343. NEXT DAY MORNING WHEN I CALLED CUSTOMER CARE EXECUTIVE RESPONDED HASTILY .AT 11:21:16 HRS ON 14 JAN. NAME IS SUSHIL. AFTER THAT I TALKED TO CCE- KAMLA AND THEN SR. SUP. AMIT. THEY TOLD THAT REST AMOUNT WILL NOT BE REFUNDED. SIR I M TOO HARRASSED. PLEASE LOOK INTO THE MATTER. THEY ARE NOT RESPONDING PROPERLY. SOME DETAILS ARE: 13JAN 11 20:50:41 CCE- AJIT KUMAR SINGFH SR.SUP- JEETU SR.OFFICER- SRI HARSH 14 JAN 11 11:21:16 CCE-SUSHIL RESPONDED HASTILY.TOLD YOU HAVE BEEN REFUNDED THE AMOUNT WRONGLY. 14 JAN 11:26:22 CCE-KAMLA SR. SUP. AMIT THEY TOLD THAT YOUR COMPLAINT HAS BEEN ADDRESSED AND NO MORE COMPLAINT WILL BE RAISED DO WHAT EVER U WANT TO DO. YOUR AMOUNT WILL NOT BE REFUNDED ANY HO