Dear Customer (Airtel cheating on costumers )

This is to inform you that your concern listed 13 Jan 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team@

Dear Customer (Airtel cheating on costumers ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook

Some of the services has been activated on my mobile number(9960645854) and `1 for each service has been deducted every day from my balance account.
I was unknown about this whole process until on 14th Jan 2011 when I received a message saying ` 2 has been deducted from my balance for some service. When I called Customer care and asked about this they say it has been activated after my confirmation but this is not the case, I asked them to de activate all services and they confirmed that all services has been deactivated. I asked them to give me any proof that it has been activated by me but they don’t have any proof. I dropped that issue but today I checked again if any balance has been deducted from my account and found that from 15th Jan 2011 `1 has been deducted every day. So I called Customer Care again and now they are saying that some other service is active on my number since March 2010, when I asked how this is possible, I got the same answer that it has been activated by me only…. So now if I calculate from March 2010,
10 months
` 30 per Service per month
N number of services
In total N*30*10 = 300N
Means ` 300 per service…

This much money has been deducted from my balance which is too much that too without my knowledge. Is this the service which is provided by this MNC and they claim to be the best service provider.

Customer
Abhijeet Dutta

Dear Abhijeet ,

This is to inform you that your concern listed 20 Jan. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook

air tel is deducing my balance for no calls ,,and giving negative and unacceptable response to me while talking to their customer care executive.......air tel customer care services are worst services among all the celluler companies.......

Dear Abhijeet Dutta,

I would like to inform you that your concern listed 20 Jan. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook