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vodafone mobile services

This is a discussion on vodafone mobile services within the Mobile Billing Problem forums, part of the Mobile category; respected sir iam suffering since 10days foe vodafone customer service care there are no one giving right information about my ...

  1. #1
    vilas Guest

    Default vodafone mobile services

    respected sir

    iam suffering since 10days foe vodafone customer service care there are no one giving right information about my caller tune service deactivation .so i dont want lose of my previous amount , i want only correct information for deactivation process of callertune service why iam asking this information iam not ready to loss my amount in future.

    thankin you sir

    vilas kumar
    +919642009240
    hyd.

  2. #2
    herminder is offline Junior Member
    Join Date
    Oct 2009
    Posts
    2

    Question VF Mobile Connect charges issue -9873247707

    [Vodafone REF:145829811044]

    This is regarding my latest Bill dated <28.12.10> for VF Mobile Connect 1,59,820 KB & charges 799 Rs. As per bill in between 19/12/10-12:00:29 to 19/12/10-13:35:48 net consumption is 89,530 KB. That means per minute speed should be app. 1 MB/ minute & that is impossible. Practically I am getting 60KB/Minute. There is a big difference in mentioned Net speed which is in the bill & what I am getting. I need correction in bill.
    If you need to cross check what the net speed is available, executive may come at my destination with laptop or he may check through my laptop about available speed.

    Time mentioned in between 19/12/10-12:00:29 to 19/12/10-13:35:48 net consumption is 89,530 KB, is the time when my net was "ON" from my laptop but not in usage mode. The off-usage comes 89,530 KB, even when the actual provided speed is 1 KBPS. It's a system issue from Vodafone side.

  3. #3
    herminder is offline Junior Member
    Join Date
    Oct 2009
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    Lightbulb [QUOTE=herminder;92410][Vodafone REF:145829811044]

    :@
    This is regarding my latest Bill dated <28.12.10> for VF Mobile Connect 1,59,820 KB & charges 799 Rs. As per bill in between 19/12/10-12:00:29 to 19/12/10-13:35:48 net consumption is 89,530 KB. That means per minute speed should be app. 1 MB/ minute & that is impossible. Practically I am getting 60KB/Minute. There is a big difference in mentioned Net speed which is in the bill & what I am getting. I need correction in bill.
    If you need to cross check what the net speed is available, executive may come at my destination with laptop or he may check through my laptop about available speed.

    Time mentioned in between 19/12/10-12:00:29 to 19/12/10-13:35:48 net consumption is 89,530 KB, is the time when my net was "ON" from my laptop but not in usage mode. The off-usage comes 89,530 KB, even when the actual provided speed is 1 KBPS. It's a system issue from Vodafone side.
    Please confirm if someone may help?[/QUOTE]

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