This is a discussion on Airtel Refund within the Mobile Billing Problem forums, part of the Mobile category; I have disconnected my Airtel no. 9987082273.a year back and have still not recd the refund..I checked with Airtel they ...
Junior Member
Airtel Refund I have disconnected my Airtel no. 9987082273.a year back and have still not recd the refund..I checked with Airtel they said they have sent the refund via courier and it was delivered via vichare couriers..I contacted vichare couriers they were unable to provide the details. i contacted Airtel to check if my cheque was cleared, if not issue a new cheque but in vain they make me call the customer service and they promise to get back but have still not heard from them.
Senior Member
Dear Customer (edwardarthur15181),
This is to inform you that your concern listed 2 Dec. 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Ranga
Airtel Customer Service Team
Senior Member
Dear Customer (edwardarthur15181),
This is to inform you that your concern listed 2 Dec. 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Rakesh Ranga
Airtel Customer Service Team
Senior Member
Dear Customer (edwardarthur15181),
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.
Regards,
Rakesh Ranga
Airtel Customer Service Team
Hungama and Faith infotainment deduction without any notification Being an airtel customer for long time, I am disappointed to see airtel deducting 6Rs per day without any information(deducted for Hungama and faith infotainment). While contacting customer care executive they say my complaint has been lodged and it will be cancelled in couple of days. I am not sure whether airtel will refund the money what I have lost. According to them user will not recieve any notification to activate this service. So how the hell in the world this service was activated. Is it value added service or value deduction service from airtel? And I expect the money to be refunded.(+919902806576).
Senior Member
Dear Customer (9902806576),
This is to inform you that your concern listed on 18 Oct. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Senior Member
Dear Customer (9902806576),
We would like to inform you that your concern listed 18 Oct. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
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