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MTNL Excess Bill Complaint

This is a discussion on MTNL Excess Bill Complaint within the Mobile Billing Problem forums, part of the Mobile category; Against an average bill Rs. 1500/-, bill's for the months of July & September 2003 were Rs 6931/- & 4113/- ...

  1. #1
    Dr. Renu Chandra Guest

    Default MTNL Excess Bill Complaint

    Against an average bill Rs. 1500/-, bill's for the months of July & September 2003 were Rs 6931/- & 4113/- respectively. Contacted to General manager of Trans Yamuna Area many a times requiesting for corrective action and also for details of local calls, std and ISD calls. I need some strict action because due to such billing issue i faced Lot of wastage of precious time and mental torture.

    Regards.
    610, Highland Appartments,
    Vasundra Enclave
    Delhi

  2. #2
    nupur sajgotra Guest

    Default Complaint

    complaint is regarding phone number 25573607, Since April we didn't recieve any hard or soft copy of my bill. please do the needful...

  3. #3
    advocate's Avatar
    advocate is offline Moderator
    Join Date
    Jul 2009
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    1,568

    Default

    Dear Guest,

    Pls. provide us your complete address, so according to which we can provide you the contact details of Telecom Company's Executive for your area, who is dealing with such kinds of complaints.

  4. #4
    Hardeep singh dahiya Guest

    Default regarding excess billing of mtnl land line phone

    Even i have no instrument connected with mtnl line, i am using the line only for internet afterthat i got a bill from mtnl which is showing that 197 phone calls are made from my phone with in october month. my ca no. is 2044220276.

  5. #5
    Arun Chakraborty Guest

    Default Excess Bill for the Telephone no. 2602-440 in Delhi

    I have received a highly inflated bill for the month of October for Rs4,401.00, though the broadband connectiuonbn did not work almost for the entire period and which prompted MTNL men to correct the fault by replcaing the modem and the ADSL wire.

    I drew this anomaly to the notice of GM (South) by sending a mail on 4th December requesting im to instruct his men to provide me the detail, and I reported I withheld the payment till date.

    Unfortunately his non-response resulted in disconnection of the outgoing calls from yesterday.

    I have again written to him to withdraw my connection immediately and settle all the dues I am responsible for.

    I have paid the latest bill today.

    I ma no more interested to stick to the governemnet provided public facilities. There are several means to get myself going.

  6. #6
    ANIAMMA JOSEPH Guest

    Default Mtnl bill

    Dear sir,

    My phone number is 011- 26641832 and consumner no. 2033226580. This phone was dead from 15.11.2010 to 02.12.2010. and that time MTNL wan on strike. But Problem with my November telephone bill.
    The bill has came from your side RS 743 . which is whole month bill. that is not correct.


    please correct my november bill as per my telephone connectvity.


    thanks & regards
    Aniamma joseph
    flat no. 107, 1st floor
    shreedhar apartment, 884/i, ward no.6
    opp. sbi, mehrauli,
    new delhi- 110030
    phone number (011) 26641832
    date : 27.12.2010

  7. #7
    sundeep kumar agrawal Guest

    Default Excess Billing

    Dear Sir,
    I'm a user of MTNL No. 011 27180845.
    Please check our bills, due to our phone was discannected last month (December 2010)
    but our billing amount is so high Rs. 1100.00 .
    Please do the needful.
    Your early action willbe highly appriciatd.
    Thanks
    Sundep

  8. #8
    Unregistered Guest

    Default Mtnl excess bill of mtnl broadband

    My MTNL Broadbrand Phone no.- 022-23480983 Consumer A/C No.- 2033024397. My billing amt. of Nov'2010 is INR.285 VIDE INV.NO.- 203983745 DT-02.12.2010. I have taken Combo unlimited Plan 495 from activate 01.12.2010. But MTNL have sent total billing amout of 4424/- in which I have unlimited Combo Plan, so why exceed it out of my Plan. Please take my complain and send all the reports to my contact details as follows:-

    Name-V K SING
    ALTERNATIVE PH - 9323705459
    E-MAIL- singhvk68@gmail.com

  9. #9
    Unregistered Guest

    Default Non stoppage of billing after porting out.

    Sir,
    1. Kindly refer my mobile number 9868129439 account no 10199685.

    2. I have ported out to Vodaphone on 31 Jan 11 and also paid the bills for the period till 31 Jan 11. Now I have received bill for month of Feb 11 for the period 01 Feb 11 to 28 Feb 11. My numerous complaint to customer care has not been able to solve my problem as they state that there appears to be problem in system and bills would continue to be generated even though my Dolhin services has been stopped. I have been guided to visit sanchar hut and sunchar hut people are guiding me to contact customer care. Many atimes customer care has adviced to ignore the bill since I have already ported out to Vodaphone. Being Govt servant, I can not do that and I request you to kindly look into the matter and I should not be held responsible for non payment of services which are not available to me. I have also sent you a mail through MTNL portal as well as through my current mail id on 13 Feb 11 but no reply has been receiived.

    From:-
    Naval Kishor
    9868129439

  10. #10
    jitya87 Guest

    Default Access of bill

    I have received two bill within one month of taking broadband connection of telephone bill.

    The details are following :

    Bill No:2059684272
    Bill Date : 02/11/2011 to 23/11/2011.
    Amount Payable:362/-

    And the second one:

    Bill No:2059792761
    Bill Date : 08/11/2011 to 29/11/2011.
    Amount Payable:310

    Please clarify the details specifically second bill.

    Thanks.

  11. #11
    Kamaldeep Kaur Banga is offline Junior Member
    Join Date
    Mar 2012
    Posts
    1

    Angry Mtnl excess bill of mtnl broadband

    MTNL Broadbrand Phone no.- 011-25993135

    My billing amt. of February 2012 is INR 2,257 VIDE Consumer.No.-
    2093167952 Bill No. 2501073193 Bill date -13.02.2012. I have taken Tri
    Band Subscrbr against which on an average my monthly bill is Rs 450.
    Details of my previous bills are as follows:

    January 2012

    Bill No:2500856254
    Bill Date : 01/01/2012 to 31/01/2012.
    Amount Payable:449/-

    December 2011

    Bill No: 2500638313
    Bill Date : 01/12/2011 to 31/12/2011.
    Amount Payable:527/-

    November 2011

    Bill No: 2500415658
    Bill Date : 01/11/2011 to 30/11/2011.
    Amount Payable:324/-

    I do not use the internet that extensively. I have reliance netconnect
    as well and i use it more often as i stay out of my house most of the
    times.

    Against an average bill Rs. 450/-, i have recently recieved a bill for
    2,257 for February usage which is shocking. I tried contacting the
    call center but they hung up on me. Most of the times not take my call
    and many times not even reacheable. After wasting my time to get
    through to speak to someone at call center. i decided to write an
    email. I have wastage a lot of time just to get through.

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