This is a discussion on Wrong Bill of Airtel within the Mobile Billing Problem forums, part of the Mobile category; To, Consumer Court I m sending you this mail regarding my Airtel bill of mobile no.9871144554 in which Airtel charged ...
To,
Consumer Court
I m sending you this mail regarding my Airtel bill of mobile no.9871144554 in
which Airtel charged me following charges which is not my usage.
Isd - Rs 5,360.00
Tax on Isd - Rs 554.55
SMS International- Rs 5.00
Tax on SMS- Rs 0.63
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Total - Rs 5920.18
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My Total bill According to Airtel is Rs 6,282.67
Therefore my Actual bills is Rs 362.49
- I logged my complain on 121 by phone and they told me that this matter
will resolve within 48hours and i will get a call confirming that but i've
still not received any call from airtel side.
- I've Asked for Airtel Noddle office number(2 Times) but that was wrong
number.
- I've Asked for my details and wriiten document confirming that i've
made this calls but they said clearly "Sir, we cant confirm this as we dont
have any definate status"
- On upon force asking they said me that this calls are made on some
islands, i've never heard the name of that place even which airtel people
telling me.
- Airtel disconnected my number without informing me even and i've faced
too much of inconvience.
- When i been to your airtel outlet, they simply told me that we cant
help you.You please pay your bill.
- I make myself very clear that i am not gonna pay Rs 5920.18 at any
circumstances and ready to pay my actual bill which is Rs 362.49
- I've faced wrong billing problem before also in which i opted for a
topping scheme of sms and airtel to airtel 20 paise...they charged me the
rental of service but not giving me benefits of topping schemes.this problem
continues for 3 continues months.
In the end i am very disappointed with Airtel service and behaviour.Please
kindly Reslove this and continue my services.
Thanking You
--
Gaµtam Chhabra
M:+91 98711 44554