Hi
It is our endaevour to offer the best service to our customers. If at any pint we have you are not satisfied with our service experience or have any concerns regarding the service, please send an email to md@matrix.in. You can contact our Customer Service, Sr. Manager at 09873097662.

Originally Posted by Unregistered

My Company had paid Rs. 3125 vide cheque # 380958 of Dena Bank dated 3.2.2008 against bill # 0072733691( Mobile # 9873255123) of Matrix Cellular Services thru their collector vide their receipt # 57185 dated 5th Feb-09 and same was debited to our Company's Bank account on 07th Feb-2009. However they have credited only Rs.125 in the above account instead of Rs. 3125.

Inspit of my regular request thru email and phone they are not crediting the said amount of Rs.3125. and they have deactivated my no. since 6th April-09. After receiving the said amount they are asking us to show the Bank statement where amount has been debited. Sir, since payment was made by our employer so I can not show them Bank statement. Instead of rectifying Matrix their systems they are harassing me and I have lost very good opportunity in last 3-4 days and also I have suffered a lot due to my no deactivation.

I request honourable court to look into this matter and give me the solution. I need compensation from Matrix Cellular services Pvt. Ltd for this harassment and also my no should be activated. I can show Bank statement as well as confirmation letter from the Bank before the court that this payment was made to Matrix Cellular Services Pvt. Ltd.

Hi
It is our endaevour to offer the best service to our customers. If at any point you have not been satisfied with our service or have any concerns regarding our service, please send an email to md@matrix.in. You can contact our Customer Service, Sr. Manager at 09873097662.
Shweta - Staff, Matrix Cellular Services

Originally Posted by Unregistered

My Company had paid Rs. 3125 vide cheque # 380958 of Dena Bank dated 3.2.2008 against bill # 0072733691( Mobile # 9873255123) of Matrix Cellular Services thru their collector vide their receipt # 57185 dated 5th Feb-09 and same was debited to our Company's Bank account on 07th Feb-2009. However they have credited only Rs.125 in the above account instead of Rs. 3125.

Inspit of my regular request thru email and phone they are not crediting the said amount of Rs.3125. and they have deactivated my no. since 6th April-09. After receiving the said amount they are asking us to show the Bank statement where amount has been debited. Sir, since payment was made by our employer so I can not show them Bank statement. Instead of rectifying Matrix their systems they are harassing me and I have lost very good opportunity in last 3-4 days and also I have suffered a lot due to my no deactivation.

I request honourable court to look into this matter and give me the solution. I need compensation from Matrix Cellular services Pvt. Ltd for this harassment and also my no should be activated. I can show Bank statement as well as confirmation letter from the Bank before the court that this payment was made to Matrix Cellular Services Pvt. Ltd.