sir,
I am using airtel post-paid mobile services ( ph. 9810577220) , my bill amount for the session (20/07/2010 to 19/08/2010) is Rs. 1977 and due date is (08/09/2010). So i made an online payment of Rs. 1577 using my 'SBI' debit card and through the airtel live account(user name: tronald), the amount was deducted from my SBI account and the payment made is still not reflected on the airtel billing center , so the current amount due is still Rs. 1977, in-spite of my payment. And on the contrary they have barred my outgoing services.
Below i have written the statement of my account which clearly shows the payment made to airtel and "Bill desk" is their payment gateway.

25-Aug-2010 (25-Aug-2010) POS PRCH
POS 023708568226 Bill Desk 1,577.45

hence resolve this issue as soon as possible.

regard
Deepak Bakshi
9810577220

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Deepak Bakshi,

I would like to inform you that your concern listed on 25 Aug 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rekha
Airtel Customer Service Team

Dear Sir,

I am using postpaid number (9840843221) for which I'm trying to pay bills online using my Debit card but I'm not able to do so.

For past three months I'm getting an error message stating "International cards are not Accepted" and the bill processing getting cancelled .

I'm using HDFC Debit card for past 2 years and have been paying the bills online without any issue. I have reported this issue to customer care but I did not get proper solution and the issue remains same which makes me panic every month when I pay my bills.

For past 3 months I'm paying bills online through HDFC Credit Card which I'm not interested.

Kindly look into this issue so I can pay my bills using debit card.

Dear Geetha Donald,

This is to inform you that your concern listed on 3 Nov. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter

Facebook - Airtel Presence | Facebook

Dear Geetha Donald,

This is to inform that your concern listed on 03 Nov. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook

Hi,

My name is Pradeep my prepaid number is 9867779154.I have recharged on 18.11.2011 for 60 Rs and after that i have recharged 19.11.2011 Rs.60 but at morning only shows Rs.7 balance.I had call the customer care but they telling always server low.why you had deduct my money. I want my money back other wise i am going to SIM change. If i dont hv received my money back before 23.11.2011 then i am going to complent with u and i am going to sim change.

Regards,
Pradeep Chalke.

Dear Pradeep ,

This is to inform you that your concern listed on 21 Nov 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook