Originally Posted by er.naturedeep

I am using Tata Photon Whiz in punjab circle.in may month my monthly bill increases automatically.when i complaint against this in tata indicom customer services they said this will solve within 7 days.but unfortunately i got bill of 6330 rs without any use of this tata photon whiz.

now almost 12 days passed but no feedback given by tata indicom.
They are cheating customers.when i checked my bill it shows there are number of phone calls from my number of tata photon (9216619128).but i have not made even single call.

They are cheating customers.i think now single step rmained that is i should file case in consumer court .

Dear Customer,

Greetings from Tata Indicom!

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need your Tata Photon number details as we are unable to trace out your Tata Photon number.

Please do write to us at customer.care@tatatel.co.in, with your Tata Photon number and the contact number.

We assure you that we are committed to resolving the issue to your satisfaction.

Thanks and Regards
Customer Care
Tata Indicom

I have received call from tata center that your problem have solved and they accept that there is problem in our system. they said you have got discount and you have to pay 359 rs but when i reached customer shop of tata indicom there is no such information present regarding this .so i am still waiting justice.

There is no solution given by tata indicom services.