LinkBack URL
About LinkBacks
Submit Complaint..Hi Mr. N.V.S.KRISHNA PRASAD, please provide us your Tata DOCOMO Number so that we can resolve your complaint.
This is a discussion on TATA DOCOMO has taken my money without my permission within the Mobile Billing Problem forums, part of the Mobile category; Sir, I am N.V.S.KRISHNA PRASAD and I am from Chennai. I have a tata docomo connection and I had activated ...
Junior Member
TATA DOCOMO has taken my money without my permission Sir,
I am N.V.S.KRISHNA PRASAD and I am from Chennai. I have a tata docomo connection and I had activated blackberry service weekly plan on my mobile one week before which has expired today and I didn’t want to renew it nor I had given permission to auto renew it. But today they took Rs250 from my account saying that the plan is auto renewable. Sir renewable facility is the thing which lies with the customer the customer should give permission to auto renew it how come the company decides it and takes away the money from my talk time. Sir though it is small amount I want to go against the company for my right so please help me in this matter
Thanking you
Yours faithfully
N.V.S.KRISHNA PRASAD
Senior Member
Hi Mr. N.V.S.KRISHNA PRASAD, please provide us your Tata DOCOMO Number so that we can resolve your complaint.
Junior Member
Sir,
I Mr. Santosh Prasad Das having mobile number 9040103551 informing you about the wrong balance deduction happened to my number. There is a deduction of Huge amount that is Rs. 102.45.The balance was cut off by company towards use of GPRS while i already recharged for Rs.48/- GPRS pack. On 9th July at 9.04 am it was going fine after 9.09 am suddenly my account balance goes to Rs. 0.00.I contacted the customer care many times (complain ID is DBL 09185306) they always says that our technical team working on it.I also emailed to the customer care team (mail issue IDs are M1857827,M1854173,M1851806,M1841307,M1837663) but the reply was You should receive your refund of money by today evening but till now there is no refund of a single paisa. I asks you that is this the ways that a subscriber suffers? Please return my balance as soon as possible. Otherwise i will put the issue in consumer forum & DOT.
Regards,
Santosh Prasad Das.
Mobile number,9040103551.
Senior Member
Hi Santosh_Das,
We have sent your complaint to our concerned team very soon they will resolve it...
Senior Member
Hi Santosh_Das,
As per our concerned department, one complaint has been already registered GBL09185306 and it is under process, would give a confirmation once the issue is resolved.
service are start autometicaly .. I am Bijal and I am from guajart. I have a tata docomo connection..now a day every some 2 or 3 days my balc is cut 2 rs at (3-sept-2010). without any call and some service like 'weekly joke' are start without my permission and 10 rs is cut from my balc..
when i call at call center they said that u are active from DIVE-IN that service but i naver actived that service.....
My contcet no is 8866120775..
Posting Permissions
