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Airtel sending us money deduction trap in the form of Text messages

This is a discussion on Airtel sending us money deduction trap in the form of Text messages within the Mobile Billing Problem forums, part of the Mobile category; today I got two messages from airtel having some underlined web address. When i clicked the messages, it goes the ...

  1. 05-21-2010, 03:13 AM #1
    kitkorp
    kitkorp is offline Junior Member
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    Default Airtel sending us money deduction trap in the form of Text messages

    today I got two messages from airtel having some underlined web address. When i clicked the messages, it goes the airtellive.com. Seeing this I disconnected the net connection immediately, but after couple of hours, two messages came telling me that i have been subscribed in in picture post and romance post and deducted rs.10/- + rs.10 = rs.20/-. I was never asked to take the membership for those services. I just opened the two messages to see what it contains. Airtel peoples are sending traps in form of text messages. I think in India, where literacy rate is low, airtel is constantly robbing us, many even without knowing what happened. Thats why i have registered my mobile number under DND (Do Not Disturb) service. Dial *121# from your mobile and send reply with 6 when they send youreturn message.
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  2. 09-11-2010, 03:41 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Customer,

    This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team
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