If you are not satisfied with the customer care then you can forward your complaint to Vodafon Nodal Officer with the complaint docket number (the unique complaint number you get when you register your complaint at Vodafone Care) anytime from Monday to Friday, between 9:30 am and 6:00 pm.

Visit: Vodafon Mobile Nodal Officer

Please facilaitate the connection as earliest possible and confirm me on 9806268536 Thanks

Hello Ashim,

Thanks for writing to us. We tried calling you but couldn't not get in touch with you. The services have been restricted since the application form was not filled up properly. however we have restored the connection. We request you to re-submit your documents within 7 days to avoid any inconvenience. Kindly write to us at vodafonecare.kol@vodafone.com for further assistance. Happy to help!

Regards,
Vodafone Customer Care, Kolkata.

I,mr.saikat ghosh,residing at srerampore (kolkata circle) using vodafone post paid from last 6 monthes, requesting for settings internet several time, but no responding yet to received .plz.send me settings otherwise have to change service provider. Thanking you.
NB: my cell no:9830564343

i am sree shamal roy my mobile data card no.8017018852 why stop my conection oll ready recharge rs.98 main a/c 60=20=30=10 atc now bal 9.24p. safar fu days 4 times i go to costomer related vodaphons store and loss my long time pl. solve problem .

Hi
I am tryambak kumar ojha.I am a customer of your company. from 5 days some any reason 5 rs is deducted from my account.I went several times in your customer care but they did nothing.
Please give me some way to maintain myself as a part of your company my email address is ojhadhim@gmail.com.phone no 9674211012

Hello Tryambak,

Thank you for writing in to us and for the time on our call. Trust we were able to address your concern. For any further assistance, please email us at vodafonecare.kol@vodafone.com. We're happy to help!

Regards,
Vodafone Customer Care, Kolkata

Sir,
This is to inform you that I am an user of vodafone mobile having no 9836218923 . Yesterday at about 07:12 p.m. i received a message that "your callertune service has been activated". I am an user of your compant for more than 4 years. I never requested for callertune. I am 60 years of age. callertune is not necessary only mobile service is necessary in my life. Rs.30/- has been deducted arbitarily. This is nothing but to cheat the customer. You please look into the matter and arrange to refund the amount immediately.
Kalyan Kumar Goswami

SUMANA DAS
FALSE BILLING

my postpaid vodafone bill no. 10041100165970. bill period 10.04.11 to09.04.11.myno 9830449324 post paid . bill amt.=Rs.854.82 with no details of call charches. false charges of sms spl nos qty 102 @Rs3 where as no such sms incurred . pl correct the bill mail to my email add. naru1964@gmail.com immidiately to keep connection contd.


sumana das w/o narayan das

Hi Sumana,

Thanks for writing in to us. Please be assured that we are looking into the matter and will get back to you via email. We would like to inform you that you can update your email ID for your Vodafone account by sending a text message: Email to 111 (toll free) from your handset. The e-mail ID will be updated within 3 working days of receiving your SMS. For any assistance in future, write to us at vodafonecare.kol@vodafone.com. We're happy to help!

Regards,
Vodafone Customer Care, Kolkata

Dear Sir,I am a vodaphone customer and in use of the no.+919051370634. It is matter of great regreat that the balance in my account is frequently deducted @Rs.15/-on the plea presented through a message like this-"Hi!you have been charged Rs.15 for Star Talk". I just come to know it from the messages sent under no.54545.It is highly irregular and immoral in your part to allow anyone to call to my mobile which will cost @15/-per occasion though I dont talk to anyone like that.Such deductions have occurred on 3.5.11, 30.4.11 and before. Plz look into the matter and arrange so that no such deduction is made in future. sincerly yours-samir chattopadhyay,Flat No.E-2,Moore Avenue Govt.Estate,159,N.S.C.Bose Road, Kolkata-700 040

Hi Samir,

Thanks for writing in to us. We tried calling, but no one answered the phone. We would like to inform you that the Star Talk service will be deactivated in 24 hours and Rs. 75/- will be credited to your account as a gesture of goodwill. For any assistance in future, please email us at vodafonecare.kol@vodafone.com, we'd be glad to help.

Kind Regards,
Vodafone Customer Care, Kolkata

i dont want any type of call and sms from your kiosk.....please immediately register DND service.my mobile no is 9830802224

Dear Sir,
The mobile No of my father is 9836139462. The age of my father is 80 yrs. Today when I call to my papa at that time I found that one callertune has been activated to the number of my father. As I am residing outside of Kolkata area So I cannot contact to your kolkata customer care. For your information that we are the Vodafone famiy,
maximum ofmy family members are using vodafone. So sir I request you to please arrange to deactivate the callertune of my father and arrange to credit the deducted amount against this callertune please.


With Thanks
AMITAVA MOITRA
My Mobile No :- 9732133727