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Airtel Hungama content

This is a discussion on Airtel Hungama content within the Mobile Billing Problem forums, part of the Mobile category; The following sms came to my mobile from 54321 on 20 march, 2010 at 6.15.10 pm. Thanks for downloading Hungama ...

  1. #1
    virendraverma36 is offline Junior Member
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    Angry Airtel Hungama content

    The following sms came to my mobile from 54321 on 20 march, 2010 at 6.15.10 pm.

    Thanks for downloading Hungama Content Video from Airtel. You have been charged Rs 5. MobileTV Watch IPL (There was a url but consumer court dodn't allowed me to write that)

    But I haven't downloaded any content and infact i don't have navigated to it's website yet and I haven't subscribed to this service also.I have lost my 35 rupees till now like this.Customer care and customer complaint helping numbers are helpless to me, so i am subtting my complain to Consumer court.I hope this will be helpful to me.

    My name is Virendra verma,
    my cell no. is 9001874756.My mother's name is Mamta Verma.
    I have lifetime prepaid connection type.
    My address is 194-A, New market, Rawatbhata near Kota, Rajasthan.

    Thank you.
    Last edited by virendraverma36; 03-21-2010 at 04:41 PM.

  2. #2
    Advocate.sonia's Avatar
    Advocate.sonia is offline Senior Member
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    Default

    In case Customer Care are failed to provide you any solution then contact to your area nodal officer.

    Visit: Airtel Mobile Customer Care ( Nodal Officer ) for Airtel Nodal officers' address.

  3. #3
    virendraverma36 is offline Junior Member
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    thanx miss sonia...I wrote about this to nodal officer and now i have got my credit back and i hope the service has been stopped..

  4. #4
    virendraverma36 is offline Junior Member
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    WHAT IS THIS???.the service isn't stopped. I got this sms back n i lost my credit again...customer care showerd an angry behaviour towards me..I want to submit this complain also..So..i m deciding to Break the sim card and now i will tell them the truth last time.THEY...i can't say here..

  5. #5
    virendraverma36 is offline Junior Member
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    NO one is replying???

  6. #6
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Virendra ,

    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

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