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Complaint against TATA INDICOM for not providing a proper NOC

This is a discussion on Complaint against TATA INDICOM for not providing a proper NOC within the Mobile Billing Problem forums, part of the Mobile category; [HTML]This complaint is regarding the non availabilty of a proper NOC letter from TATA INDICOM inspite of payment of full ...

  1. #1
    priyankam18 is offline Junior Member
    Join Date
    Mar 2010
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    Default Complaint against TATA INDICOM for not providing a proper NOC

    [HTML]This complaint is regarding the non availabilty of a proper NOC letter from TATA INDICOM inspite of payment of full and final amount. The NOC currently provided to me, ( see below) is of a net payable amount. I have already cleared bills of 4000/- ( cash) to Tata Indicom on the 9th of March 2009 and spoken to their manager who was most unhelpful in provinding any help. He states that this is their only available format.

    As a consumer i am entitled to a document which states that i have made the full and final payment and it is the duty of Tata Indicom to sent it to me.

    Ref: ND/ ICE BERG /108+/64482

    Date: 9 Mar 2010

    Account No: 207728463

    Del No: 9212617791

    Subject: Full & Final Settlement letter
    Priyanka Mukherji Further to our mutual discussion regarding the final closure of your above mention account, where your net outstanding is Rs. 4467/- on date). The Calculation for adjustment amount for this account will be as below:


    SlDetailAmount
    ATotal OutstandingRs. 4,467.00
    BSecurity AdjustmentRs. 500.00
    CWaiver AmountRs. 0.00
    DNet Payable Amount (A- (B+C))Rs. 3967.00


    The settlement / Full & Final will hold good only if cheque / Cash bearing the above mentioned dates are issued to us / its representatives at the time of receipt of this letter. Please note that dishonor of any of these cheques as indicated above or any missed payment would make this repayment plan null and void and authorized us to re-debit your account. This letter does not in any way prejudice our rights to proceed legally to recover the credit and outstanding dues, should you fail to meet the above-indicated obligation.


    A penalty of Rs. 500/-- will be charged in case the cheque returned unpaid due to any reason what so ever.

    Thanking You.

    For Tata Teleservices Ltd. Customer Name:

    Priyanka Mukherji

    Contact No.Sr. Ex. Credit & Collection


    Regards

    R P Singh Dogra
    Collection Support | CDMA-Corporate-Central Operation Service | Tata TeleServices Limited
    2A|Old Ishwar Nagar| Main Mathura Road | Delhi-110065

  2. #2
    Unregistered Guest

    Default Complaint against TATA INDICOM for not providing a proper NOC

    Quote Originally Posted by priyankam18 View Post
    [HTML]This complaint is regarding the non availabilty of a proper NOC letter from TATA INDICOM inspite of payment of full and final amount. The NOC currently provided to me, ( see below) is of a net payable amount. I have already cleared bills of 4000/- ( cash) to Tata Indicom on the 9th of March 2009 and spoken to their manager who was most unhelpful in provinding any help. He states that this is their only available format.

    As a consumer i am entitled to a document which states that i have made the full and final payment and it is the duty of Tata Indicom to sent it to me.

    Ref: ND/ ICE BERG /108+/64482

    Date: 9 Mar 2010

    Account No: 207728463

    Del No: 9212617791

    Subject: Full & Final Settlement letter
    Priyanka Mukherji Further to our mutual discussion regarding the final closure of your above mention account, where your net outstanding is Rs. 4467/- on date). The Calculation for adjustment amount for this account will be as below:


    SlDetailAmount
    ATotal OutstandingRs. 4,467.00
    BSecurity AdjustmentRs. 500.00
    CWaiver AmountRs. 0.00
    DNet Payable Amount (A- (B+C))Rs. 3967.00


    The settlement / Full & Final will hold good only if cheque / Cash bearing the above mentioned dates are issued to us / its representatives at the time of receipt of this letter. Please note that dishonor of any of these cheques as indicated above or any missed payment would make this repayment plan null and void and authorized us to re-debit your account. This letter does not in any way prejudice our rights to proceed legally to recover the credit and outstanding dues, should you fail to meet the above-indicated obligation.


    A penalty of Rs. 500/-- will be charged in case the cheque returned unpaid due to any reason what so ever.

    Thanking You.

    For Tata Teleservices Ltd. Customer Name:

    Priyanka Mukherji

    Contact No.Sr. Ex. Credit & Collection


    Regards

    R P Singh Dogra
    Collection Support | CDMA-Corporate-Central Operation Service | Tata TeleServices Limited
    2A|Old Ishwar Nagar| Main Mathura Road | Delhi-110065
    Dear Customer

    Greetings from Tata Indicom!

    We apologize for the inconvenience caused to you.

    Please be informed that your complaint has been forwarded to concerned department and will revert shortly.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in

    Thanks and Regards
    Customer Care
    Tata Indicom

  3. #3
    Unregistered Guest

    Default complaint against IFB for not providing customer support

    I have lodged complaint for repair of IFB machine with the company with their customer care support , and through email to them. Even after passing of 15 days , company have not responded. My is lying idle since than. Please take appropriate action agains the company for not providing customer support for such a long period. I am still not clear how long they would take.

    with reagrds,


    Ps mehra
    B-32, Vasant apartments,Plot no c-58/2, Sector - 62 nodia-201307

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