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failure of payment

This is a discussion on failure of payment within the Mobile Billing Problem forums, part of the Mobile category; sir,i would like to know that i was using an airtel postpaid connectin which now has been disconnected due to ...

  1. #1
    KAMAL VERMA is offline Junior Member
    Join Date
    Feb 2010
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    3

    Default failure of payment

    sir,i would like to know that i was using an airtel postpaid connectin which now has been disconnected due to failure of the required payment.
    airtel has issued a legal notice against my name and the address in which i was previously residing.
    presently,i am not staying in the same place as was mentioned in the form.
    i want to know as per the legal notice,do i have to face the consequences individually or the members of the given address will be involved?

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
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    12,712

    Default

    Dear Customer,

    This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.


    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

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