Thread: Billing dispute regarding monthly charges (internet charges)

Hello,

Kindly let us know, what type of payment dispute.

kindly let us know, what type of payment dispute.[/QUOTE]
I have already sent (latter given below) the case to Legal advisor Mr. Karambir singh. (9815049317) on dated 30/9/09 through tranckon courier no.161410589 for settleing case after receiving the legal notice, then i talked to the legal advisor he said that u send ur problem through latter and i will see ur case. But he did not respondhe case but does not respond.In January2010 I received a call from Airtel lawyer Mr. R.K Sharma (9888627864) come & presnt in the Lok Adalat court.These pepole are blackmailing me .
Sir, Its terrible. Its cheating with customer and feel no responsibility towards the customer.plz study my case thoroughly and shotout my billing dispute as soon as possible
Regard
Ravi
Mr. Karambir singh. (9815049317
Sir,
I was a customer of your post-paid cellular service mobile no. 9878472917 since May 2007 & there was no problem at all from both sides. In April, 09 a problem risen due to excess billing of internet charges Rs 2763/- for one day. I requested so many times to the customer care center to wave off the excess charges laid down in the bill, but there was little response from there end. Thus I have to stop the usage of this connection. In July 2007 I received a call in my new number from the customer care Airtel Mohali to pay your call charges and other excess charges will be waved off. Accordingly I paid Rs 1000/- wide receipt no 11599 on dated 20-7-09 as last & final payment and not provided the NOC.
It is very much regretted that your office has been sent to me a legal notice for a payment of a Rs of 3484/- in spite of the matter settled by making payment of Rs 1000/-.
Kindly look in to the matter and settled the case at the earliest.
I shall be very thankful to you.




(Ravi verma)

Originally Posted by v_munish

kindly let us know, what type of payment dispute.

I have already sent (latter given below) the case to Legal advisor Mr. Karambir singh. (9815049317) on dated 30/9/09 through tranckon courier no.161410589 for settleing case after receiving the legal notice, then i talked to the legal advisor he said that u send ur problem through latter and i will see ur case. But he did not respondhe case but does not respond.In January2010 I received a call from Airtel lawyer Mr. R.K Sharma (9888627864) come & presnt in the Lok Adalat court.These pepole are blackmailing me .
Sir, Its terrible. Its cheating with customer and feel no responsibility towards the customer.plz study my case thoroughly and shotout my billing dispute as soon as possible
Regard
Ravi
Mr. Karambir singh. (9815049317
Sir,
I was a customer of your post-paid cellular service mobile no. 9878472917 since May 2007 & there was no problem at all from both sides. In April, 09 a problem risen due to excess billing of internet charges Rs 2763/- for one day. I requested so many times to the customer care center to wave off the excess charges laid down in the bill, but there was little response from there end. Thus I have to stop the usage of this connection. In July 2007 I received a call in my new number from the customer care Airtel Mohali to pay your call charges and other excess charges will be waved off. Accordingly I paid Rs 1000/- wide receipt no 11599 on dated 20-7-09 as last & final payment and not provided the NOC.
It is very much regretted that your office has been sent to me a legal notice for a payment of a Rs of 3484/- in spite of the matter settled by making payment of Rs 1000/-.
Kindly look in to the matter and settled the case at the earliest.
I shall be very thankful to you.




(Ravi verma)[/QUOTE]

Originally Posted by Sanjay Singh

I have a post paid connection no. 09628019094, fom past three months the monthly charges of my mob. bill has dispute regading intenet charges (Rs.299*3= Rs.897). I have already lodged complaint in Vodafone Mini Store (U-Like communication) at Allahabad atleast 3 times. I have also get communicated with telephonically with your representative I have told him I will not pay unnecessary payments. My usage is vey less and monthly charges is very high.

So kindly shortout my billing dispute othewise I will discontinue my connection, outgoing calls of my no. has been barred by company, this is not way to cheat a customer. Pls shotout my billing dispute as soon as possible.

Regards

Sanjay Singh
09628019094
Allahabad

Hi Sanjay,

We are unable to reach you on your number 9628019094. However, your concerns regarding number activation & internet charges have been addressed. Do email us at vodafonecare.upe@vodafone.com for any further queries. We would be happy to help.

Regards,
Vodafone Customer Care.