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Thread: Airtel billing for two months despite discontinue request

  1. #1
    Unregistered Guest

    Default Airtel billing for two months despite discontinue request

    I called Airtel (121) in Sep'15 requesting to cancel my data card account as I was moving to a location where I know Airtel coverage is very weak. Instead of discontinuing my account, they've been sending bills every month with hefty penalties. This has to stop, is there a way this can be reported to TRAI?

    The associated number is 9717098842.

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009


    Dear Customer,
    This is with reference to your post dated 26 November 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at
    Umesh Arora
    airtel presence (airtel customer service team)
    bharti airtel ltd.

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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