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Thread: Airtel - Recharge done to wrong mobile number

  1. #1
    Unregistered Guest

    Default Airtel - Recharge done to wrong mobile number

    Hi,

    I have made while recharging the airtel number. Instead of 9840943197 i had recharged to 9840934197.

    The correct number is 9840943197

    Can you refund the amount or give the recharge to correct number.

    Transaction ID - 151117709235
    Amount - 390
    Date - 17-Nov-2015
    Payment mode - Net banking ICICI

    Regards
    Vedavalli
    9940212858

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    41,445

    Default

    Dear Vedavalli,

    This is with reference to your post dated 18 November 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.presence@airtel.com


    Regards
    Umesh Arora
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
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