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Complaint against airtel j&k

This is a discussion on Complaint against airtel j&k within the Mobile Billing Problem forums, part of the Mobile category; Dear Aasif , This is to inform you that your concern listed 26 April 2011 has been noted and our ...

  1. #46
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    Dear Aasif ,

    This is to inform you that your concern listed 26 April 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  2. #47
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    Dear Aasif Mustafa Lone,

    This is to inform you that your concern listed 26 April 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  3. #48
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    Dear Aasif Mustafa,

    We would like to inform you that your concern listed 26 April 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  4. #49
    sunnyghumman is offline Junior Member
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    Default Non Working of Airtel Post Paid Number in Leh-Ladakh Region og J&K since Jul 2011

    Sir

    I am using Airtel Postpaid Number 98625 54082 of North-East Circle since 2007. The connection is on following Address:-

    Keshab Sigdel
    89 RCC (GREF)
    Zubja-Sechu
    Kohima-Nagaland

    I have been posted to Leh (J&K) during Dec 2009. My this number was working till Jul 2011 but since after that it is not working. I have sent this number to Kohima, Airtel Office and they have checked it properly. It was working there but when it comes here in Ladakh, it stopped working again. I always deposited a advance bill, i could not understand that why it is not working.

    I have lodged so many complaints in customer care of J&K and even to the North-East but all went in vain. Now i am lodging a complaint here when i didn't found any other way to go. Please look in to the matter to readdress my long pending grienances.

    Thanking you

    yours faith fully

    Keshab Sigdel

  5. #50
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    Dear Keshab ,

    This is to inform you that your concern listed on 27 Sep. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  6. #51
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    Dear Keshab ,

    We would like to inform you that your concern listed 27 Sep. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  7. #52
    Unregistered Guest

    Post regarding airtel postpad disconnect

    R/sir.
    I gopal singh bora Assistant commandant 92bn C R P F Wodoora sopor srinagar j&k. I have a Airtel postpad no.(mo.no-9906525785)connection but i transferedJ&K to chhattisgarh since siptember 2011.This is rural and naxal effected area and no any airtelpostpad connectivity.therefore i want to my postpad no.9906525785.disconneced.my causion money Rs-750/diposited at your office when i reciept said nomber. so that remit in my SBI A/C-30807938378 after deduction of bill till date.
    Thanking you very much.

    your,s
    Name-gopal singh bora assistant commandandt
    E/ 62bn CRPF Sonawal Sarguja Chhattisgarh.
    contect no.-9425268936/09926594234

  8. #53
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    Dear Gopal Singh Bora,

    This is to inform you that your concern listed on 27 Oct. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  9. #54
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    Dear Gopal Singh Bora,

    This is to inform you that your concern listed 27 Oct. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  10. #55
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    Dear Gopal Singh Bora,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  11. #56
    sujandas01@gmail.com Guest

    Default mobile recharge compalin

    Dear Airtel customer Care,
    I am an airtel prepaid customer and my mob no is 9596196050.I was recharged Rs 501.00 on 07 dec 2011 at 1137h.The amount recharged successfully in my mob no from trans id 824740402. The rechared amount facilities connec in my mob no upto 13 mins.After 13 mins still now the facilities not functioning in my mob no.I have already talk with airtel customer care on 07 dec 2011 with Mr javaid at 2100hrs.He give me a complaint no also that is 3120753050700.but still now the amont facilities not workable in my mob no.pls request to tace action about this matter.thanking y.

  12. #57
    Unregistered Guest

    Default 2nd compalin

    dear sir,
    I have already send a compalin against my mob no 9596196050 on 09th dec 2011.After giving this complain customer care block my mob no.now i face several problem.now i just find if insert this perticular sim card the mob set not open and not work in any mob set.

    sir,pls request y as soon as posible start my sim card for my communication.
    thanking y.

  13. #58
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    Dear Customer (sujandas01),

    This is to inform you that your concern listed on 09 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  14. #59
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    Dear Customer (sujandas01),

    This is to inform that your concern listed on 9 Dec. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  15. #60
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    Dear Customer (sujandas01),

    We would like to inform you that your concern listed 9 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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