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Submit Complaint..Hello,
Kindly provide you full contact details with your contact no.
This is a discussion on Airtel - Bill plan changed without intimation within the Mobile Billing Problem forums, part of the Mobile category; Hi, I am a Airtel mobile postpaid user. I used to have Rs 699 advance rental pospaid plan, valid of ...
Junior Member
Airtel - Bill plan changed without intimation Hi,
I am a Airtel mobile postpaid user. I used to have Rs 699 advance rental pospaid plan, valid of 1 year.After 1 year airtel changed my bill plan to Rs 300 per month plan without informing me that the bill plan has expired or they are changing the bill plan.When i complained at customer care, they falsely said that they have informed my friend regarding the bill plan change/expiry.
I want to register a case against Airtel, so want to take an advice from you, if its a valid case or not.
Thanks
Administrator
Hello,
Kindly provide you full contact details with your contact no.
Regards,
Admin,
** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **
Senior Member
Dear Customer,
This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolve the issue to your satisfaction.
Regards,
Vinay chugh
Airtel Customer Service Team
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