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Reliance CDMA Customer Care Service and Billing Problem

This is a discussion on Reliance CDMA Customer Care Service and Billing Problem within the Mobile Billing Problem forums, part of the Mobile category; Dear Sir, I am a Reliance CDMA postpaid user. Last month on 28 Nov I have given a request for ...

  1. #1
    Akshat is offline Junior Member
    Join Date
    Dec 2009
    Posts
    1

    Default Reliance CDMA Customer Care Service and Billing Problem

    Dear Sir,
    I am a Reliance CDMA postpaid user. Last month on 28 Nov I have given a request for Rs.11 SMS pack and on next day when I called up the customer care service and asked whether it has been activated or not, they replied that it has been activated. As they told it has been activated, I used the service frequently. And now in bill the SMS charge has been not deducted according to the message pack. When I called the Customer Care and asked why the SMS charge is not deducted according to SMS pack, they told that SMS pack was not activated.
    I want you take an action against them.

  2. #2
    mamtaagarwal Guest

    Default complain

    i m mamta foom kanpur ive a problem with rel mob all the time my callertune is actiated all the time by itself n my money is deducted i dont know y rel people do all this

  3. #3
    admin is offline Administrator
    Join Date
    Sep 2008
    Posts
    2,967

    Default

    Quote Originally Posted by mamtaagarwal View Post
    i m mamta foom kanpur ive a problem with rel mob all the time my callertune is actiated all the time by itself n my money is deducted i dont know y rel people do all this
    Hello,

    Have you register your complaint with Reliance customer care ?
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  4. #4
    Unregistered Guest

    Default Caller Tune Complaint

    Hello sir...

    My balance is getting deducted all the time for this caller tune services from many months which i have not activated... This month, it has charged 1rupee per two days and 30 rs today for renewal..which i had unsubscribed many times through sms and customer care complaints...I registered fresh complaint again today No. is 117493767 for the deactivation(not for reverting the money).. They said i need to call them again on the reversion as the server is down to do so...and the way that person talked was very rude... "technically i am telling so understand is the answer i get". Please take some action on them.. this is the indirect way of stealing our hard earned money in a dignified way...We should put a stop to this.... Thanking u in advance

  5. #5
    Unregistered Guest

    Unhappy Continious Deduction of Balance from my Pre-paid account balance

    My balance is getting deducted from my pre-paid account without any reason since last 2-3 days, it has reached from a balance of Rs. 100/- (Approx) to Rs. 3/-, i have not made any calls, sms is also under the scheme,

    I don't know how to stop this.. I called to customer service, but even after waiting for 10 mintues they were unable to say anything.
    Please help me.

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