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Paying Monthly rent for nothing

This is a discussion on Paying Monthly rent for nothing within the Mobile Billing Problem forums, part of the Mobile category; hello, Last year I subcribed to a Vodafone postpaid service and in Vodafone's rquest I fixed an ECS/direct debit from ...

  1. #1
    dearmithun is offline Junior Member
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    Dec 2009
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    Default Paying Monthly rent for nothing

    hello,

    Last year I subcribed to a Vodafone postpaid service and in Vodafone's rquest I fixed an ECS/direct debit from my HDFC bank account. I am not being using this number since 10-12 months, I tried to close this unwanted Vodafone postpaid several times but in vain. I stay in kolkata. Both(Vodafone kolkata and delhi) say that I will personally have to come to Delhi for clossing this postpaid service, which is not possible for me. Bank cannot close the ECS/direct debit without "no objection certificate" from Vodafone, for this also I will have personally go to delhi as told Both(Vodafone kolkata and delhi). I am being helpless, simply watching every month an amount of Rs 500 being deducted from my HDFC account.

    Its a request, please help me with any solution.

    Regards.

  2. #2
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Dec 2009
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    3,502

    Default Happy To Help

    Quote Originally Posted by dearmithun View Post
    hello,

    Last year I subcribed to a Vodafone postpaid service and in Vodafone's rquest I fixed an ECS/direct debit from my HDFC bank account. I am not being using this number since 10-12 months, I tried to close this unwanted Vodafone postpaid several times but in vain. I stay in kolkata. Both(Vodafone kolkata and delhi) say that I will personally have to come to Delhi for clossing this postpaid service, which is not possible for me. Bank cannot close the ECS/direct debit without "no objection certificate" from Vodafone, for this also I will have personally go to delhi as told Both(Vodafone kolkata and delhi). I am being helpless, simply watching every month an amount of Rs 500 being deducted from my HDFC account.

    Its a request, please help me with any solution.

    Regards.
    Hi dearmithun,

    We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/Ayzz9 and we’d be happy to help.

    Regards,
    Vodafone Customer Care.

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