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Submit Complaint..Every telephone operator is cheating these days. On one hand they are decressing the tariff but on another hand they are cheating customers by deduction their hard earned money...
This is a discussion on Mobile Operators- Frauds in Disguise within the Mobile Billing Problem forums, part of the Mobile category; I am astonished to know that the new frauds handsomely disguised are left untouched with punishment. They have made the ...
Junior Member
Mobile Operators- Frauds in Disguise I am astonished to know that the new frauds handsomely disguised are left untouched with punishment. They have made the general public using their services their child play. They throw unnecessary schemes to the subscribers which never is used by the "Unfortunate" subscribers.
I am one of the few unfortunate people who are the sufferers at the hands of these ceremonious frauds. I have been forced to subscribe to services like missed call alert, caller tunes, and many other useless services which I am never interested to. Worse they the Vodafone company has deducted my account balance to negative also. On lodging complains regarding such issues to customer care and its local office in Bhubaneswar, orissa, I was rebuffed, returned back with insults from the support staff. I feel cheated, insulted and deprived.
And one more thing you would be amused of that while these services were activated from the company's side my cell phone was in switched off mode.
Can you help me in this matter.
Thank You
Sarmila patra
Mob: 09238985491/ 09668555701/ 09583437181
Last edited by patra_sarmila; 11-29-2009 at 04:09 PM. Reason: add something new
Junior Member
Every telephone operator is cheating these days. On one hand they are decressing the tariff but on another hand they are cheating customers by deduction their hard earned money...
Senior Member
Hi Sarmila,
We believe that you have been contacted by our Customer care team and hope that your concerns regarding Love Combo, CRBT & MCI services have been addressed. Do e-mail us at vodafonecare.ors@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
Junior Member
I am sorry to say but Vodafone is the worst service provider in cellular arena. From the date I put your sim card in my mobile phone, I am having unnecessary headache. Your customer care executive from her side confirmed me of cancelling all the useless services activated from your side without my acknowldgement. But again to my surprise my balance got deducted. By far I feel you are really frauds.
Senior Member
Happy To Help Hi Sarmila,Originally Posted by patra_sarmila
We hope that all your concerns have been addressed to your satisfaction. Do e-mail us at vodafonecare.ors@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
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