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improper information to the customer about tax

This is a discussion on improper information to the customer about tax within the Mobile Billing Problem forums, part of the Mobile category; hello Sir, SAURABH DEORARI C-126 BETA -1 GREATER NOIDA SAURABHDEORARIFDDI@GMAIL.COM this is regarding my new idea post paid connection( IDEA ...

  1. #1
    saurabh deorari is offline Junior Member
    Join Date
    Nov 2009
    Posts
    1

    Default improper information to the customer about tax

    hello Sir,
    SAURABH DEORARI
    C-126 BETA -1 GREATER NOIDA
    SAURABHDEORARIFDDI@GMAIL.COM
    this is regarding my new idea post paid connection( IDEA PHONE NO. 9990007271) . few days back i have taken a new idea connection named " Advance Rental - 2 yrs plan" with a cash payment of Rs 998 ..the cash receipt which i got does not stated that the amount Rs 998 is including or exclusive tax..recently i received the bill which has got 12 % tax on amount of Rs 998 which i have paid them on taking plan.

    If they want to tax on the Rs 998 ..they should take on the spot ..not that after one month..keeping the customer unknown about tax

    Also i checked the idea cellular website .. in the website also i find that they are not mentioning anything about tax on the plans .

    Also contacted the Miss Sapna idea nodel officer.. but didn't get satisfactory answer
    Last edited by saurabh deorari; 11-24-2009 at 02:21 PM. Reason: adding adress and ph0ne no.

 

 

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