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Fraud generation of bill after disconnection

This is a discussion on Fraud generation of bill after disconnection within the Mobile Billing Problem forums, part of the Mobile category; Dear Sir Madam I was having an airtel postpaid connection no : 9903979773 and i surrendered the same on 03-08-2008. ...

  1. #1
    Niraj Gupta Guest

    Angry Fraud generation of bill after disconnection

    Dear Sir Madam

    I was having an airtel postpaid connection no : 9903979773 and i surrendered the same on 03-08-2008.

    I also paid the bill for the bill period 05-07-2008 to 04-08-2008 leaving behind Rs 300 - to adjust with the initial deposit money of Rs
    300 - as told by the Airtel Serampore service outlet persons.

    Even after doing everything i received the bill for subsequent months which service outlet persons said that i need not pay.

    Things have not stopped and i started receiving calls for paying the due amount for which i am not liable or otherwise they will start recovey proceedings. I received a letter from Airtel Salt Lake Office stating the same thing.

    I clarified everything and attached the xerox copy of last paid Cash Receipt copy received from the Airtel Serampore Shop but still on 11-11-2009 I received a letter from Chandrasekhar Sarkar saying that i am using airtel cellular frequency waves and i should pay for the same or otherwise legal proceedings will be started against me . This has been a very bad and traumatic experience for me.

    Kindly let me know what i am supposed to do now at this situation


    Your quick response will be of too much help.

    Thanks

    Niraj Gupta
    9831616909

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer,


    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards,

    Mohsin Khan
    Airtel Customer Service Team

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