Respected Sir/Madam,
I was holding mobile connection from airtel which i have surrendered vide reference no. 858834379 dated 6-2-2009 and have sent many emails to the company in addition to several calls on their costumer care no 121. I am forwarding my several emails sent to them on various dates and my todays email in response of their legal notice regarding non payment of bill of airtel number which i have already surrendered and used by someone else through sim clonning due to company's unresponsible behaviour and not giving due attention towards emails sent by me.
Hope you will pay attention to my case.
With Best Regards,
Davinder Bajaj
I am attaching you my email sent to airtel dated today and all the previous one's
Harassment To Me On Account of Closed Mobile Number 9815348989
Thursday, 29 October, 2009 3:52 PM
From:
"rajinder bajaj" <bajajrayya@yahoo.com>
To:
"aitel office mohali" <appellate.pb@airtel.in>, "Nodal Officer Airtel" <nodalofficer.pb@airtel.in>, jatinder.pasricha@airtel.in
Cc:
bajajrayya@yahoo.com, bajajdavinder@ymail.com
Respected Sir/Madam,
Please refer to my earlier emails which i am attaching for your consideration which i have already sent to you and nodal officer and Mr.Jatinder Pasricha.Now i have received legal notice under section 403,405,406 and 420 to defame me. Till date i have not taken any action against the company for harassing me,but now after studying your notice and section 420 specially i have no alternative other than going to court for justice under-section 499.Instead of showing courtesy for unneccessary harassment to me due to lapses on the part of your company for not taking timely action on my pleas send through emails,you have sent me a legal notice that too using wrong section viz 420. Now am giving you a 15 day timespan to mend your mistake as i was already informing you through emails that am not using that number any more and it was mistake on your company's part that you haven't considered my emails and reference number 858834379 dated 6/2/2009 which was given to me by your costumer care executive.
With best regards,
Davinder Bajaj

[emails attached for reference]

And my previous mails sent to them:
BILL RELATING TO CLOSED NO. 9815348989
Saturday, 4 April, 2009 4:01 PM
From:
"rajinder bajaj" <bajajrayya@yahoo.com>
Add sender to Contacts
To:
nodalofficer.pb@airtel.in
Cc:
bajajrayya@yahoo.com
RESPECTED SIR/MADAM NAMASKAR I DAVINDER BAJAJ SENIOR MANAGER PUNJAB NATIONAL BANK G T ROAD RAYYA MANDI WAS HAVING AIRTEL CONNECTION NO. 9815348989 FROM THE LAST MORE THAN FIVE(5) YEARS BUT AS OUR BANK HAS TAKEN CORPRATE PLAN FROM IDEA SO I HAVE REQUESTED FOR CLOSE/SURRENDER OF MY NUMBER 9815348989 IN THE LAST WEEK OF JAN 2009 THROUGH SMS AND TO CUSTOMER CARE OFFICER AT 121 EVEN MY REQUEST NOTED BY CUSTOMER CARE AND REFERENCE NUMBER 858834379 DATED 6 TH FEB. 2009 GIVEN TO ME BY SMS FROM 121 I HAVE PAID MY BILL FOR THE PERIOD 20-JAN-2009 TO 19-FEB-2009 FOR Rs.364.10.SO NOTHING WAS DUE TOWARDS ME FROM THE 20-FEB-2009 AS MY REQUEST TO SURRENDER/CLOSE MY NUMBER WAS ALREADY REGISTERD VIDE REFERENCE NO. 858834379 DATED 06-02-2009 IN ADVANCE. MOREOVER I HAVE NOT USED MY NUMBER FOR THE FULL MONTH FROM 20-02-2009 TO 19-03-2009 I HAVE NOT PUT SIM IN THE MOBILE FROM 21ST FEB 2009 WHICH YOU CAN CONFIRM FROM YOUR SYSTEM ALSO SO KEEPING IN VIEW ALL ABOVE I AM NOT LIABLE TO PAY THE WRONG BILL SENT BY YOUR OFFICE AS I HAVE GIVEN NOTICE BEFORE TIME SO YOU ARE REQUESTED TO PLEASE INSTRUCT YOUR STAFF TO SEND ME CONFIRMATION THAT NOTHING IS DUE TOWARDS ME.WITH BEST REGARDS DAVINDER BAJAJ


Fw: BILL RELATING TO CLOSED NO. 9815348989
Monday, 20 April, 2009 2:49 PM
From:
"rajinder bajaj" <bajajrayya@yahoo.com>
Add sender to Contacts
To:
nodalofficer.pb@airtel.in
Cc:
bajajrayya@yahoo.com
RESPECTED SIR/MADAM TILL DATE YOU HAVE NOT REPLIED OF MY FOLLOWING EMAIL SENT ON APRIL 4,2009 PLEASE REPLY ME AT MY EMAIL bajajrayya@yahoo.com OR MY MOBILE NO. 9781113232 PLEASE WITH BEST REGARDS DAVINDER BAJAJ


Fw: BILL RELATING TO CLOSED NO. 9815348989
Thursday, 9 July, 2009 6:21 PM
From:
"rajinder bajaj" <bajajrayya@yahoo.com>
Add sender to Contacts
To:
nodalofficer.pb@airtel.in
Cc:
bajajrayya@yahoo.com
Respected Sir/Madam,
With reference to my earlier emails dated 4/4/09 & 20/4/09 I am disappointed from the airtel services regarding closure of my mobile number 9815348989 as yesterday I have come to know from your airtel representative and also from customer care i.e 121 that till date this connection is in my name whereas someone else with the consent of your airtel office is using my number. I am astonished after knowing that number is still in my name whereas I have destroyed the original sim in the month of march then how it is possible to give my number of which i have not applied for duplicate sim to someone other. If my number is used by any anti-social element then who will be the responsible? & who will be the responsible for its bill payment? As all this happened with the involvement of your Airtel staff so you are requested to conduct detailed inquiry to trace the culprit otherwise i have no alternative except going to Consumer Court. So it is once again requested to consider my email on TOP PRIORITY and inform me on my mobile number 9781113232 or my email bajajrayya@yahoo.com
With Regards,
Davinder Bajaj

Fw: BILL RELATING TO CLOSED NO. 9815348989
Tuesday, 14 July, 2009 4:27 PM
From:
"rajinder bajaj" <bajajrayya@yahoo.com>
Add sender to Contacts
To:
Appellate.Pb@Airtel.in
Cc:
bajajrayya@yahoo.com
RESPECTED SIR/MADAM please inform me what time your company will take to resolve my complaint?what is the problem for the company to stop/disconnect the illegal connection still used by other in my name whereas orignal sim is destroyed by me? sir/madam please take quick action and inform me the facts.with best regards DAVINDER BAJAJ

Fw: BILL RELATING TO CLOSED NO. 9815348989
Wednesday, 15 July, 2009 4:59 PM
From:
"rajinder bajaj" <bajajrayya@yahoo.com>
Add sender to Contacts
To:
Appellate.Pb@Airtel.in
Cc:
bajajrayya@yahoo.com
RESPECTED SIR/MADAM YOUR THIS REPLY'WE ARE IN RECEIPT OF YOUR QUERY/COMPLAINT AND WILL GET BACK SHORTLY' is not serving my purpose.my previous number 9815348989 is still in use by someone what is the problem in diconnecting the number when I THE ORIGNAL HOLDER of this number is requestig for the same from the last SIX MONTHS? Is it require sanction from DOT ? IF PERMISSION FROM DOT IS REQUIRED THEN I CAN FORWARD MY CASE TO DOT.BUT NOW I CANNOT WAIT FOR ANY MORE TIME SO WHAT IS REQUIRED PLEASE INFORM ME AT THE EARLIEST.WITH BEST REGARDS DAVINDER BAJAJ

Fw: BILL RELATING TO CLOSED NO. 9815348989
Thursday, 27 August, 2009 11:18 AM
From:
"rajinder bajaj" <bajajrayya@yahoo.com>
Add sender to Contacts
To:
"aitel office mohali" <appellate.pb@airtel.in>
Cc:
bajajrayya@yahoo.com
RESPECTED SIR/MADAM IHAVE RECEIVED YOUR OFFICE LETTER DATED 11th Aug 09 and shocked to note that as per your company record a sum of Rs.8307.73 are outstanding as on date on account of mobile number9815348989 surrenderd by me on 6th FEB 2009 VIDE YOUR OFFICE REFERENCE NUMBER 858834379 and followed by email dated 04-04-2009 and 20-04-2009 sent to your nodalofficer.pb@airtel.in and after coming to know that my previous number 9815348989 is issued to someone by your airtel office was alloted again in my name then i have sent email dated 09-07-2009 to nodalofficer.pb@airtel.in and appellate.pb@airtl.in to investigate the whole issue then again ihave send email to appellate.pb@airtel.im on 14-07-2009 and 15-07-2009 and after doing so much then on 30-07-2009 i have got email from appellate.pb@airtel.in that 9815348989 discontinued from 15-07-2009. it is a matter of concern that a company like you does not give fair treatment to their customers.insted of feeling sorry for the wrong acts of the company`s representatives for not giving due attentions to my above communications in additions to phone calls at 121 your company has send me wrong bill which can not be related to me in any way.here i want to clear ONETHING THAT IN MY FULL LIFE I HAD NEVER TAKEN A SINGLE PAISE GIFT OR OTHERWISE FROM ANY ONE EVEN AT THE TIME OF MY DAUGHTER` MARRIAGE SO I CANNOT RETAIN ANY UNDUE MONEY OF ANYONE INCLUDING OF YOUR COMPANY BUT IN THIS CASE MONEY IS NOT DUE TOWADS ME IN ANY WAY FROM ANY ANGLE and instead of sending me this notice company should must investigate the whole case and should have read my whole correspondence and record,.now i am thinking to forward all this case to consumer court due to unnecessary harasment to me and the irresponsive behave of the company resulting to tenssion and mental harrasment to me.you are requested to please resolve my complaint in 7 DAYS otherwise i will have no option to lodge the complaint against the company in consumer court and to send all this case to media and to TRAI.with best regards DAVINDER BAJAJ