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tata docomo photon billing harassment

This is a discussion on tata docomo photon billing harassment within the Mobile Billing Problem forums, part of the Mobile category; I had a tata docomo photon connection no-923009595 and had sent an e mail to the company to deactivate it ...

  1. #1
    rupamrisha is offline Junior Member
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    Default tata docomo photon billing harassment

    I had a tata docomo photon connection no-923009595 and had sent an e mail to the company to deactivate it 0n 27th april 12.But they have not deactivated it and are sending the bills and harassing me over phone and are threatening to face legal consequences. seeking help
    Rupam Roy
    5/292 olaichanditala,hooghly west bengal pin-712103
    phn no 9163438269 rupamrisha@gmail.com

  2. #2
    Tata DOCOMO is offline Senior Member
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    Dear Customer

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  3. #3
    rupamrisha is offline Junior Member
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    kindly let me know when it will be resolved. and plz stop the irritating phone calls.

  4. #4
    Tata DOCOMO is offline Senior Member
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    Dear Rupa,


    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  5. #5
    rupamrisha is offline Junior Member
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    though I HAVE RECEIVED A CALL TODAY FROM TATA DOCOMO WHILE I WAS DRIVING I REQUESTED THEM TO CALL LATER BUT WHICH THEY ASSURED TO DO BUT DIDIN'T CALL ME.KINDLY CALL AND SOLVE THE PROBLEM

  6. #6
    rupamrisha is offline Junior Member
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    To rectify --my tata docomo no is-09230099595 and ac is-940417157

  7. #7
    mayankgupta43@yahoo.in Guest

    Default Urgent Requirment of help

    I had a tata photon connection 9212177425. However, few months back, it stopped working and whenever I tried to connect, it was very slow and the desired pages would not open. I called the representatives several times and every time they say that something or the other is wrong. Finally I requested for disconnection as it was not working at all.However the representative tried selling it back to me. I refused and even said I wont pay any more bills. And I stopped using it completely.
    But then I continued receiving bills and calls. Every time they called I requested to have it disconnected

    Since then i havnt paid anything.. and im receiving harrasment calls from advocate from cournt or constable from court.. please stop harrasing me.

  8. #8
    Tata DOCOMO is offline Senior Member
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    Dear Mr.Gupta,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  9. #9
    Tata DOCOMO is offline Senior Member
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    Dear Mr.Gupta,

    We Spoke to you and informed that the complaint docket number 345376599 has been raised with the resolution soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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