Complain regarding non-functioning of my Internet card and Bill Respected Sir,
I am Prashant Pandey a customer of Reliance Netconnect Broadband+
datacard.
I bought it before 3 months.
It pretends to hava high speed upto 3.1Mbps.
Reliance charges too much for the high speed but its still fine.
There are two modes of connection:--
1)HSD (High Speed Data) mode for which I have bought it.
This signal is limited in certain cities but present in mumbai and suburbs
and is fast.
2)1X signal is slow and works where above signal is not present and is very
slow.
From previous 40 days I am not able to connect my datacard in HSD mode
eventhough
I have full signal.
I complained in Reliance but there is no hearing.
I am browsing very slowly in slow connection while there fast speed
connection is failing and
there is no response.
I am paying for High speed signal(HSD) but getting slower (1X) speed.
They are not resolving the issue and I have to forcefully pay more money.
I am paying Rs 1213 /month for my internet and they are not providing me
service anyhow
and am not able to connect in HSD mode.
Either they should take there their datacard which I bought of Rs 3500.
Or they should provide me service.
Any other thing if I need to provide I can provide you.
Please see to it, if you can do something to resolve this problem.
Thanking you.
Regards,
Prashant Pandey
D-7/601,Lokdhara,
Kalyan(E).Maharashtra.
Pin-421306
(Mob:+91-9321642938)
High internet bill Respected Sir,
I am Vivek Prasad a customer of Airtel Netconnect Broadband+
I bought it before 3 yearss.
I am paying Rs 1433 /month for my internet but this month they gave a bill Rs. 30,500/-
we cant pay the higher amount bcoz every month we gave Rs. 1433/- then in the last month they raised Rs.30500/-
Please sought the metter asap
Thanking you.
Vivek Prasad
9910858222
Senior Member
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh kumar
Airtel Customer Service Team
Senior Member
Dear Customer,
This is to inform you that your concern has been noted and our team is eager to resolve it.
In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Shivangi
Airtel Customer Service Team
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