Originally Posted by prajeesh

Dear Sir,
I am prajeesh from ooty. My vodafone no is 9751458966(you can call after
9.00pm).
I activated bonus card for south india 50ps plan. After that I contacted one
number starting 9035 of my friend residing in karnataka. 2 minutes I spoken
to him for that they deducted 3 rs even though I activated south india 50ps
bonus card (south india std 50ps per minute). Immediately I contacted
customer care. They said that I contacted the number related to himachel
pradesh so they deducted 1.50rs per minute. But I am sure that my friend
residing in bangalore. Moreover that number provided by tata docomo.
After one week again I contacted customer care and they told that they
cannot do anything because that no related himachel pradesh. More over they
told that they correctly deducted the amount. They added one more word that
tata docomo wrongly sold that card in karnataka. As as a customer I don't
want to know all these technical problems. Again I contacted the same number
starting 9035, but they deducted 1.50 per minute.

Then what should I do ?

regards

prajeesh

Hi Prajeesh,

We believe that you have been contacted by our Customer care team and hope that your concern regarding south STD bonus card has been addressed. Do e-mail us at vodafonecare.tn@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.