Dear Sir,
For your complaint you will have to send a written complaint to the nodal officer of the Company. Pls. provide us your complete residential address as soon as possible, to get the contact details of your Area Circle, Nodal officer.
This is a discussion on Aircel (West Bengal),Reduce the balence without proper cause within the Mobile Billing Problem forums, part of the Mobile category; I have a Cell phone connection of Aircel (West Bengal).My cell number is 9851333733.My problem is that aircel company reduce ...
I have a Cell phone connection of Aircel (West Bengal).My cell number is 9851333733.My problem is that aircel company reduce my prepaid account balance on 19th September 5 INR, 27th September 10 INR,3 rd October 5 INR without proper cause.
I called them on customer care number(9851098510,9851012345),They told me that they reduce my balance for downloading something from GPRS,where my Handset is a Nokia 1110
( IMEI 352261018384778).Nokia 1110 is not a GPRS handset.I told them but they listen me.
I want to get back my 20 (5+10+5) INR as prepaid account balance.
Dear Sir,
For your complaint you will have to send a written complaint to the nodal officer of the Company. Pls. provide us your complete residential address as soon as possible, to get the contact details of your Area Circle, Nodal officer.
Regards,
www.consumercourt.in