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Regarding the dispute in my bill to the number 9840658586.

This is a discussion on Regarding the dispute in my bill to the number 9840658586. within the Mobile Billing Problem forums, part of the Mobile category; This is to inform that I'm really fed up of your service. You folks making my life miserable. I asked ...

  1. #1
    Gowthum Natarajan is offline Junior Member
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    Apr 2012
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    Angry Regarding the dispute in my bill to the number 9840658586.

    This is to inform that I'm really fed up of your
    service. You folks making my life miserable. I asked to activate 199
    plan and the worthless agent had activated 98 GPRS plan.I will not pay
    the bill what you people generated. recycle my bill or don't call me
    again and torchore. I had mailed the same to Nodal but they just
    ignored it. I'm very frustrated with your customer service. Now you
    people are calling me for more than 5 times a day for the money which
    i have to pay. Seriously i have no idea about the charge. Iam Sick and
    tired of your call . Your people in 121 and Nodal are just spraying
    shit out of me and just understand i'm a new customer to Airtel, this
    is really annoying me. Today on 17-7-2012 i received a call from one of your
    agents from santhome office named ashok who is forcing me to make
    the payment for that amount. he is telling me that even if i complaint this in
    forum no action will be taken against this issue. is it true? call me at 9551470041.
    Gowthum Natarajan
    Contact At: +91 9551470041/Gowthum.gn@gmail.com
    Trust God, Rest Data.

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Namaste Mr. Natarajan,

    This is to inform you that your concern listed 18 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  3. #3
    Gowthum Natarajan is offline Junior Member
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    Sir this going beyond limits. Your Airtel collection agents (Optimus, Chennai) are seriously troubling me a lot. They are calling around 30 times a day and asking me for the payments. Since i didn't attend their call they are calling my friends and family members which they took from FD numbers. Who gave the rights for you to call my contacts? Today on July 20, 2012 evening around 6.30 they had called my mom and started to scold her using profanity. This is totally making me pissed off! I used your Airtel service and you had activated a wrong plan. What my parents have to do in this? I'm in a plan to file a complaint against your collection agents in this regard. Ask them to stop calling me and my family. I want you to call me as soon as you read this E-Mail. I got the SIM from your agent named Raja Moorthy and his number is 9840933349. I got a call from a collection agent named Ashok from Optimus Global, Chennai and his number is 8754403018.
    Gowthum Natarajan
    Contact At: +91 9551470041/Gowthum.gn@gmail.com
    Trust God, Rest Data.

  4. #4
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Namaste Mr. Natarajan,

    This is to inform that your concern listed on 18 July 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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