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Complaint against excessive billing for the mobile no.9008843311.

This is a discussion on Complaint against excessive billing for the mobile no.9008843311. within the Mobile Billing Problem forums, part of the Mobile category; Respected sir, I had a mobile phone connection of airtel.They had disconnected my number for about 15 days.The bill was ...

  1. #1
    Unregistered Guest

    Default Complaint against excessive billing for the mobile no.9008843311.

    Respected sir,
    I had a mobile phone connection of airtel.They had disconnected my number for about 15 days.The bill was Rs.4785 at that time.In the meanwhile the airtel recovery agent had found out my details and were calling all my called history numbers without my permission and notice and was disturbing them,telling some false information to maline and defame our image.Then an agent also called me and spoke very inappropriately.After about 15days they restarted my connection.After which i did not make any calls the they sent me a message on 26th of October saying my bill was Rs.6087 which wasn't possible as my connection was disconnected.i also had previously registered a complaint on 17th august regarding excessive bill charge.complaint number-F546076312.After all this,i told the airtel recovery agent that if this continues i will complaint to the police,after which i stopped recieving calls for a while.All of a sudden they disconnected my connection again and said my bill was Rs.7500 which is again false as my number was disconnected for many days.They are troubling us a lot by calling every now and then at awkward timings.
    Kindly take our complaint into consideration.
    Thanking you,
    Mr.Hari Narayan.

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer,

    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer,

    This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.


    Regards,
    Rahul Sinha
    Airtel Customer Service Team

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