Sub: Airtel Postpaid Connection
Hi,

My details are:

Mobile No: 09630022104;
Address : Plot No 182-A, Industrial Area,
Mandideep - 462046.
Vendor: Airtel Postpaid mobile

I went to SIngapore twice in the last 3 months and had requested the Airtel
executive (Umesh, Himadri and Sanjay - who are airtel employees who visits
our office everyday for new connections and complaints) to activate
International roaming.

However, nothing was done in this respect. Since i was facing problems /
business loss / delay in business related decision making, i called many
times from Singapore to the airtel people for the activation and everytime
the response i heard was that it will be activate in the next half hour. But
the international roaming was never activated.

I had registered this complaint with the airtel official but to no redress.
Despite this, i receive on an average 10 calls daily to make my bill payment
(which i have put on hold now till the time my query is addressed), which is
causing a lot of harassment.

This time, one executive - Sreenivas Samay started talking unpolitely which
made me loose patience. Hence i have decided to lodge a formal complaint to
the Consumer Court.

I am a pretty high user of airtel with an average monthly bill of >Rs.3000
with no past complaints of late payments.

Request your intervention to get me the desired claim.

Regards,
Manish Madhogaria

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,

Mohsin Khan
Airtel Customer Service Team

Hi Airtel Officer,

I have applied for CUG connection on 17.09.09. But I could not get the SIM Card as the papers/forms filled by me were misplaced by your staff. When I enquired about the SIM it has told to me that you please fill another form for fresh SIM.

But in the mean time I received the Bill of CUG connection amounting to Rs. 53.55 which I have not been received/used by me at all.

Your staff has taken the bill of Rs. 53.55 and issued me a fresh Duplicate SIM.
Now when I enquired about the old SIM it has come to my knowledge that already Rs.1713/- is outstanding as on 07.11.09. It means that some one is using the old SIM.

From the above, it is very clear your staff have cheated/harassed me to hand over the SIM to some one for mis-using. I request you, sir, please cancel the above charges and take appropriate action against the staff.

The above application I have already Fax at 9810498104 and mail at (121@airtelindia.com) on 09.11.2009.
Please take appropriate action.

Thanks,
Laxmi Narain

Hi,

I have been airtel costumer for long, but I am really disappointed with their billing, every month I have a new problem especially with this number 9845245737 ( This is an add on connection for the parent number 9845015737) I have registered record number of complaints ( Maybe more than 100 complaints) with airtel in fact every month Its become a routine calling these guys and its a mental harassment, the issue is of bill discrepancy which is their for almost a year since now. Every month their is a huge amount that is been charged for downloads and using GPRS which I don't use at all, every month I call the costumer care and I am assured of this problem being resolved, but in the next couple of days some person call's and informs me that I have used these services as their system has recorded this (I say hell to their system) Its my number, and who else better than me know if I have used this services or not, in fact I had once written a mail to the nodal officer also but their was no response I think this nodal officer is just a fake to make fool of the costumers. My problems continue till today, month after month, even this month's bill I have the same problem, I had this problem last month, and since more than 1 year their seems to be no end to this, I have my friends who have discontinued with Airtel and moved on to other service provider for this reason.

I am posting this complaint here and this is final, after this if their is no response or action taken I am moving to the consumer court and will take action and recur all the loses financially and mentally I have faced all through this period. To know about the number of complaints I have made just check you complaint list for the Number - 9845015737 which is the parent number for 9845245737.

Dear Laxmi ,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Yousuf Iqbal ,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Customer,

I would like to inform you that your concern listed on 14 April 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Rahul Sinha
Airtel Customer Service Team