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Complaint against Tata Docomo Prepaid Customer Care

This is a discussion on Complaint against Tata Docomo Prepaid Customer Care within the Mobile Billing Problem forums, part of the Mobile category; I requested for one month prepaid bill of my Tata Docomo prepaid no. (9028655809) (Maharashtra circle) on 1st May, 2012. ...

  1. #1
    anshulsharma is offline Junior Member
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    Angry Complaint against Tata Docomo Prepaid Customer Care

    I requested for one month prepaid bill of my Tata Docomo prepaid no. (9028655809) (Maharashtra circle) on 1st May, 2012. Rs. 25 were deducted from my mobile balance and the bill was supposed to be mailed on my ID (getanshulsharma@gmail.com) within 5 working days. Now it has been about 2 months and I still haven't got the bill. I have talked to customer care about 10-15 times but they always say they have already sent it, which is not true. I am highly irritated by their behavior now because i necessarily need that bill. I request the consumer court to kindly help me out.

  2. #2
    anshulsharma is offline Junior Member
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    I requested for one month prepaid bill of my Tata Docomo prepaid no. (9028655809) (Maharashtra circle) on 1st May, 2012. Rs. 25 were deducted from my mobile balance and the bill was supposed to be mailed on my ID (getanshulsharma@gmail.com) within 5 working days. Now it has been about 2 months and I still haven't got the bill. I have talked to customer care about 10-15 times but they always say they have already sent it, which is not true. I am highly irritated by their behavior now because i necessarily need that bill. I request the [COLOR=#009900 !important]consumer court[/COLOR] to kindly help me out.

  3. #3
    nick_l777 is offline Junior Member
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    i am tata docomo use rmy mobil number is 9029688781 . I got a msg on my number that recharge of rs 130 u wil get 300 local and std mins . When i recharged i got 115 talk time balance. When i called coustmer care they are nt reponding the cal . Then i went tata docomo gallery they are tellng cal coustmer care.

  4. #4
    Tata DOCOMO is offline Senior Member
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    Hi Anshul,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  5. #5
    Tata DOCOMO is offline Senior Member
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    Hi Anshul,

    please be informed that we have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  6. #6
    Tata DOCOMO is offline Senior Member
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    Hi

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  7. #7
    Unregistered Guest

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    i want puk code & my mob no. is 7737076335

    hello sir, i have blocked my sim mistake while going through the security settings of my handset . now its asking to enter the PUK code.. can i please get PUK code number . my mobile number is

  8. #8
    Tata DOCOMO is offline Senior Member
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    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  9. #9
    Tata DOCOMO is offline Senior Member
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    Dear Customer (7737076335),

    Kindly be informed that the PUK number for your Tata Docomo number is 90085510.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  10. #10
    Unregistered Guest

    Angry network error & no esponce from custmer care

    when i using the internet then after 5-10 min its automatically disconnect.and again connected automatically.for this problem when i called to customercare they didn't give me any response.on my call they answered me sorry we are busy.call next time.or i called 20-25 times per day.

  11. #11
    Tata DOCOMO is offline Senior Member
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    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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