Hello Shivangi,

Please be assured that we're looking into the matter and will get back to you with an update at the earliest.

Regards,
Vodafone Customer Care

Hi,
I Lohit Bharambe .My prepaid Vodafone no is 9029119456(Mumbai Card).I recharged this no for roaming cutter of 62 Rs. from Vodafone official website. But After recharging also call rates are the same as 1 Rs for local and 1.5 Rs for STD while in Roaming(Maharashtra Circle).But after recharging call rates should be 1.5 Paise per second.As per your customer care service ,I am very disappointed that they have told earlier that 62 Rs recharge is available. Please do the needful

Hello Lohit,

We appreciate your time on our call. We're looking into the matter and will get back to you in 48 hours.

Regards,
Vodafone Customer Care

Hi Shivangi,

We are sorry for the inconvenience caused to you. We have made a note of your contact number. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

Money Deducteed from account , tried to recharge 9769958358...please do the neeedfull.

Thanks

Respected Sir

This is bring you noticed that that i am Rupali adhikari There is very poor service of Vodafone in Assam, as i have recharged my Vodafone sim by the amount of 1100 and i got the full talk time, and before few days there was 600 balanced in my mobile but on 23rd June i have seen the balance was nil, even i did not make any call from my mobile, i called the Vodafone Customer Care but they are saying they don't have a record of 23rd June so we cant help you on this mater,Even before mailed you i have spoken to mr rantu Hazarika in customer care again same response, My Vodafone no is 8486092474 given id passbook of sbi bank.

please do something on this mater.

Regards
Miss Rupali Devi
Bhanga mondir charai
Sonitpur Assam
Pin 784112

Respected Sir

This is bring you noticed that that i am Rupali adhikari There is very poor service of Vodafone in Assam, as i have recharged my Vodafone sim by the amount of 1100 and i got the full talk time, and before few days there was 600 balanced in my mobile but on 23rd June i have seen the balance was nil, even i did not make any call from my mobile, i called the Vodafone Customer Care but they are saying they don't have a record of 23rd June so we cant help you on this mater,Even before mailed you i have spoken to mr rantu Hazarika in customer care again same response, My Vodafone no is 8486092474 given id passbook of sbi bank.

please do something on this mater.

Regards
Miss Rupali Devi
Bhanga mondir charai
Sonitpur Assam
Pin 784112

Hello Sir/Madam,

Subject:- Recharge Failed.

Thanks for your time on our call, we trust your concern has been resolved.

Regards,
Vodafone Customer Care

Hello Rupali,

We would like to inform you that we've sent you an email regarding the matter.

Regards,
Vodafone Customer Care

Hi,

This is for both Vodafone and ICICI. I did not receive any response from both side.
Poor service as before.

Thanks,
Shivangi

Hello Shivangi,

We kindly request you to get in touch with the bank for the transaction details and forward the same to vodafonecare.ap@vodafone.com

Regards,
Vodafone Customer Care

i m naresh kumar i made online recharge of rs100 on 9313697192 13aug12 money was deduced from my account and recharge was failed i want my money back or recharge plz help me

dear sir,

my vodafone number is 8053417472 & my prepaid service account is vickyanand472 is working but my second no. is 9780362188 & also registered on same prepaid service account is vickyanand472 but this is not proper log in, when i log in this id there is mentioned here registered complete & go to vodafone account to recovered password......
how it work sir

MY VODAFONE NUMBER:+91 740 9132 219

I have tried to recharge my mobile from vodafone website, while on roaming my money gets deducted from my ATM card and transaction is prossessed later I receive a message saying " Sorry,we were unable to process your recharge request.we will refund your account in 5 working days.

Your payment reference number is :prodcit18535928

prodcit18535928

I am getting same message from past one week ..... ....My balance is NIL ....please solve my problem immediately

Customer care is helpless

My email: sujanchand@yahoo.co.in