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Thread: Complain regarding poor service of Viveks Service Centre and misbehaviour of Staff

  1. #1
    sudhi is offline Junior Member sudhi is on a distinguished road
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    Angry Complain regarding poor service of Viveks Service Centre and misbehaviour of Staff

    Hi

    I have given my mixie for repair. The Job No. is 203748. The fault was only that Switch Knob was not working properly.
    Otherwise Mixie was working nicely. But when I went to receive the mixie the motor was not working.At that time I have taken in written from Vivek's Service staff that when mixie has been given for service it was working and now it is not working.

    Since than it has been with Viveks Service Centre and nobody is either servicing mixie nor giving my mixie back.
    The staff is very irresponsible and is behaving very badly.
    Whenever I call them they just keep the phone saying they'll call me within 15-20 minutes.But no one even called me once.

    P.S Note: According to Job Sheet mixie has to be given me back on 22nd Feb 2009and it is under Warranty Period.

    Kindly help me in this regard.
    --Megha

  2. #2
    admin is online now Administrator admin has disabled reputation
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    Default

    Hello,

    Kindly provide some extra details so that we can guide you accordingly,
    Bill details
    Contact Details,
    Service center address
    Job sheet no.
    Regards,
    Admin,
    File RTI
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  3. #3
    sudhi is offline Junior Member sudhi is on a distinguished road
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    Default Regarding additional details

    Hi

    The additional details are as follows:

    Bill Details: Ref No - 902MU0025
    Product - Mixie- Base , Model - GX7

    Contact Details :
    Sevice center person contact details - Sikander Ali -42952300
    My contact details - Megha - 9962596998

    Job No. 203748

    Service Centre - 144, Royapettah High Road, Mylapore, Chennai -600004
    Tel : 91-44-42131616

    Kindly let me know if I need to provide ny other details.

    Thanks and Regards
    Megha

  4. #4
    admin is online now Administrator admin has disabled reputation
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    Default

    Hello,

    Kindly provide us your full contact details, and full bill details.
    Regards,
    Admin,
    File RTI
    Send Legal Notice
    Know your CIBIL
    Click here to Become Premium Member


    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  5. #5
    sathishkumarj Guest

    Thumbs down poor servicing in viveks t.nagar

    Hi

    I have bought the lg 32 inch lcd in viveks t.nagar. They said that they will delivered with in
    24 hours. but they are not delivering with in the time when we call to the shop there was no proper response they are saying they will send the person with in 15-20 minutes to your home But till now they are not contact us.

    we are terribly disappoined and before billing they said that they will give 100 dvds free for lg LCD TELEVISION. but after they take the bill they say that there is no stock nowso u will contact the shop after 10 days. we are shocked by this reply.

    Before paying the bill they are behaving softly but after that they are not serviceing well.

    There staffs are not taking the phone and very irresponsible and is behaving very badly.


    my Humble request is to Do go to viveks for any products they are very worst in servicing and behaving.

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