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Complain regarding poor service of Viveks Service Centre and misbehaviour of Staff

This is a discussion on Complain regarding poor service of Viveks Service Centre and misbehaviour of Staff within the Mixer forums, part of the Electrical Appliances category; Hi I have given my mixie for repair. The Job No. is 203748. The fault was only that Switch Knob ...

  1. 04-11-2009, 11:54 PM #1
    sudhi
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    Angry Complain regarding poor service of Viveks Service Centre and misbehaviour of Staff



    Hi

    I have given my mixie for repair. The Job No. is 203748. The fault was only that Switch Knob was not working properly.
    Otherwise Mixie was working nicely. But when I went to receive the mixie the motor was not working.At that time I have taken in written from Vivek's Service staff that when mixie has been given for service it was working and now it is not working.

    Since than it has been with Viveks Service Centre and nobody is either servicing mixie nor giving my mixie back.
    The staff is very irresponsible and is behaving very badly.
    Whenever I call them they just keep the phone saying they'll call me within 15-20 minutes.But no one even called me once.

    P.S Note: According to Job Sheet mixie has to be given me back on 22nd Feb 2009and it is under Warranty Period.

    Kindly help me in this regard.
    --Megha
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  2. 04-12-2009, 08:49 AM #2
    admin
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    Default

    Hello,

    Kindly provide some extra details so that we can guide you accordingly,
    Bill details
    Contact Details,
    Service center address
    Job sheet no.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **
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  3. 04-12-2009, 10:28 PM #3
    sudhi
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    Default Regarding additional details

    Hi

    The additional details are as follows:

    Bill Details: Ref No - 902MU0025
    Product - Mixie- Base , Model - GX7

    Contact Details :
    Sevice center person contact details - Sikander Ali -42952300
    My contact details - Megha - 9962596998

    Job No. 203748

    Service Centre - 144, Royapettah High Road, Mylapore, Chennai -600004
    Tel : 91-44-42131616

    Kindly let me know if I need to provide ny other details.

    Thanks and Regards
    Megha
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  4. 04-13-2009, 03:35 PM #4
    admin
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    Default

    Hello,

    Kindly provide us your full contact details, and full bill details.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **
    Submit Complaint.. Submit Complaint..
  5. 10-17-2009, 06:58 PM #5
    sathishkumarj
    Guest

    Thumbs down poor servicing in viveks t.nagar

    Hi

    I have bought the lg 32 inch lcd in viveks t.nagar. They said that they will delivered with in
    24 hours. but they are not delivering with in the time when we call to the shop there was no proper response they are saying they will send the person with in 15-20 minutes to your home But till now they are not contact us.

    we are terribly disappoined and before billing they said that they will give 100 dvds free for lg LCD TELEVISION. but after they take the bill they say that there is no stock nowso u will contact the shop after 10 days. we are shocked by this reply.

    Before paying the bill they are behaving softly but after that they are not serviceing well.

    There staffs are not taking the phone and very irresponsible and is behaving very badly.


    my Humble request is to Do go to viveks for any products they are very worst in servicing and behaving.
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  6. 06-18-2012, 07:07 AM #6
    chenthilkumar g
    Guest

    Default amc notsattified verry verry bad service AC

    AMC service is verry bad service complant to 9/6/2012 ,after 13/6/2012 ,any respance cont phone 9445657286,9*445159138 AMC chenthilkumar .g call me
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