Samsung Microwave 28lt convection oven demo :@Samsung Microwave 28lt convection oven demo
I purchased a 28 litre, convection Samsung Microwave-CE-104vd-B on the assumption that 'Samsung' a world renowned company, would offer the best after sales service. But this perception for your esteemed company proved a mere myth after the bitter experience faced by me. The facts are slated below for your kind information and immediate remedial measures:-
I purchased the above referred microwave on Dt. 13-1-2011 on the name of Mrs kusum anand at on the assurance that the Demo would be got conducted on the next day. But nobody turned up to hold the Demo on that day.after doing registration and my registration number is 8419442715 After doing so many calls to the customer care , he would try to do the needful today otherwise the things would be got done as soon as possible. But nothing has been done till today i.e. 21-01-2011 in spite of repeated telephone calls to the customer care.
If this is the attitude of your customer care service, I don't think that this is any fair dealing with the customer. I think that your company would also be holding any time frame regarding holding Demo with the customer. I am unable to leave the house on the false hope that the company's representative would be coming to my house today to let me know the details of the use of my favourite microwave.
In view of the above, it is requested that the matter may please be looked into at personal level and the things be got done immediately to avoid any further loss to the reputation of the company and to maintain cordial relations with your esteemed company.
Thanking you and hoping for an early and immediate remedial measure.