I am extremely disappointed with Snehanjali Electronics Mira Road branch.

very very poor service from Snehajali. I had purchased bajaj microwave oven
on 11th October2009 with free chetak mixer offer. I was promised that the
product along with oven kit and mixer grinder will be delivered to my place
next day. However, we had to send several reminders to get the product.
Finally after 3 days we received only oven and was promised that the kit and
mixer will be delivered next day. Till date i.e. 20th Oct 09, we are yet to
receive both these products. When I went to Snehanjali yesterday, I was told
that there is no stock, however, they are expecting it tonight and it will
be delivered today (Tuesday, 20th Oct) without fail. I am shocked to know
that neither they called to inform that we are unable to deliver nor they
have delivered the products.

I am extremely disspointed by their services and they claim to be providing
prompt services while they are unable to adhere to basic requirement. I
thinking of returning microwave oven and ask for full refund of my money.

If they can't dliver what they promise, why the hell they promise. At the
time of buying, they emphasis so much on brands and products and give whole
lot of gyan, but if the products are not delivered even after 10 days, whom
do you trust and why. They dont bother to call or check whether the customer
who has placed an order and has paid the full amount has received the
product or no. Strange to see such kind of services in these times of
customer-centric market.

I WILL NEVER EVER RECOMMEND OR BUY ANYTHING FROM SNEHANJALI WITH SUCH A BAD
EXPERIENCE.

Hope this mail will help them to expedite the process of delivery and
improve their customer service.

Thanks and regards,

Farooque