I was in the DLF City Mall-Gurgaon today and while watching a movie I noticed that my son had fever. As there is a chemist shop in the mall [CRS Health, Shopping Mall Complex, DLF City Centre, M.G. Road,
Gurgaon] I approached the same and asked for a tablet of Crocin which is an OTC drug, The staff present refused to sell a tablet of Crocin, stating that I would have to buy a whole strip. The staff was informed that my son has fever and that I don't require a strip of Crocin as I already had two strips at home and that it was a temporary provision so that the fever does not go up before I take him to his doctor. The staff did not co-operate. I have put in a feedback form at the shop.
A chemist shop refusing to sell medicine and that too a very basic medicine which does not even require a doctor's prescription is not only shocking and un-ethical but also violates the rights of a consumer.
As no medicine was sold I would like to know where do I file a complaint aginst the chemist for harrasement and deficency in service. Can I still approach the consumer court

Mr Singh,
You are gravely mistaken in your understanding. If he sells you one tablet,who will buy the rest of crocin from him? Will you buy such a strup if you needed the whole strip? How will he price it.? You will not be able to convince anyone exept yourself. Nothing of what he said or did is unethical nor is a violation.I see no harassment nor do I find deficient service.You wre free to find a shop who is willing to sell one tablet as you said.You were also free to buy the whole strip for MRP. You can get a tablet free from a friend but you can not buy a tablet from most of the shops.They are not in charity business.As a consumer,before you complaint, you must be right,just and fair.I am sorry to say that you were
none of these.Your request was unreasonable and you made an unreasonable request a demand and you want to complain? Instead of approaching consumer court, you need to revisit consumer
conscience.I hope you take this in a constructive manner..

Hi..
1st thing for such a small amount and regular medicine like crocin you should not have to argue with the medical store as your concern was fever of your child. (its my opinion) 2ndly you should have written prescription from Dr. for the quantity of the medicine and then the store refuse for the same and ask to buy for whole strip, u take the bill from them send a complaint with the copy of bill to FDA and Drug Mfg.Co. you will defiantly get the justice.
MY EXPERIENCE : Twice time I lodged a complain and got the refund.
In your case u don't have the proof, but its your right to complaint to the FDA and they will set right to the store.

Here in Shillong, all local distributors of Drug/Medicine are charging 4% C.S.T. along with 6% VAT while supplying the same to a pharmasists. Accordingly all pharmacy holders are charging the same from the end customers. In other materials no distributor, This is extra burden to the end customers. End customers are paying more for a medicine/drug which is illegal as far as my knowledge is concern.

hi, i am living in surat city where i am staying there is a chemist shop which i think is illegal because that person who running the shop has not any degree of B pharma or any other necessary requirment which is needed for running the chemist shop. that person runing two others chemist shop at another place. plz tell me what can i do to stop this illegal practice.
thanks.

Dear All,

Regarding your complaint you just have to send a complaint letter to the Pharmacy Council of India with the name and address of the Chemist, against whom you want to lodge your complaint. The address is:

Pharmacy Council of India, Combined Council's Building,
Kotla Road, Aiwan-E-Ghalib Marg,
New Delhi - 110002

I am a resident of kolkata. I purchased a strip of painkillers from a medicine shop here in the Bijoygarh locality for my brother, taking which caused him acute poisoning in the stomach. The doctor clearly reported that the poisoning had been caused by the painkiller, which was not past its expiry date, but it was some sort of severe drug under the brand name of the painkiller. I would like to file a complain against this chemist for selling such poisonous medicine.. Please guide me through the process.

the details of the chemist are given below:-

Kusum Medical Hall
8/98, Bijoygarh, Jadavpur University, Kolkata - 700032

Hi

I have purchesed medicines and i asked bill for that medicines ,that medical shop working man did not given to me.medical shop is in opposite to BP petrol bunk ,100 ft road ,"MUTHU paharmacy". Velacherry ,chennai 42

I need to complaint against the medical shop which is in vepery.There is no person with B pharm in that medical shop and if the doctor is prescribed one medicine and they are giving some other medicine and i have cross checked with Apollo pharmacy and they said it is not an alternative medicine and u should not have this medicine for this diseases.Most of the peoples residing there are facing the same problem.They have some B pharm person to sign the medical shop but actually they dont have any B pharm guys working there.We need to cancel the liscence of the medical shop and close it.Can anyone help us what we need to
do for the above.

The Medical shop name : Ram Pharmacy
Place : Chennai

With your regard, I want to complaint against the illegal supply of medicine in delhi.

There is a man in Village "Ishwar Sing" R/O"BAKKARWALA" Near Kanya Vidhalaya, P.O. MUNDKA ND-110041 , Who sell an aurvedic medicine which in not registered under any authority & Without any Label. This aurvedic medicine is also harmful for Human health.

With it, There are many other Cordinators do this work, They supply these medicine to "Rajesthan", "Haryana", "U.P" and many other states .
They have a big network of supplying these medicine.

Name of persons who involve in suppliying the medicine are:
*Mr. Iswar sing (Vaid Ji)
:- Mr. Narander singh
:- Mr. Joginder singh (Dr.)
:- Mr. Anand Singh
:- Mr. Parveen (Lawyer)
:- Mr. Harander (Son of Mr. Narander Singh)
:- Mr. Parshant (Son of Mr. Narander Singh)
:- Mr. Hariom (Son of Mr. Narander Singh)
:- Mr. Vikas (Son of Mr. Joginder Singh)
:- Mr. Vikrant (Son of Mr. Joginder Singh)
:- Mr. Dharmander (Son of Mr. Anand Singh)
:- Mr. Jitender (Son of Mr. Anand Singh)

At last I want to say, Plese take action as Quickly as possible.

Thanque.

Sir,
Iam a member of Lions club of Tanjavur,Tamilnadu.Iam a devotee of Vailankanni Matha and I visit the church with my family usually in every 3 months.I had been to vailankanni last week on 3/4/10 and I got a severe stomach pain.I rushed to the nearby chemist store from the church by named "New Annai Medicals" and explained my problem.The chemist in the shop gave me 4 tablets and charged me nearly Rs.50.I took the pills immediately without checking it, and i got severe loose motion and fever.Later I lost my conscious and I was admitted at a private hospital in Nagapattinam and I was cured after 2 days.
I came to know lateron that the medicines which I got from the shop is invalid and also I got the shocking news that the shop run by an uneducated owner who is doing finance business for interest .Also he has another medical shop in the same name,at church main road.He is simply playing in lives of many people by providing wrong medicines as most of the customers are from outsiders, so they can't able to complaint against him.The name of the properiter of the shop is Mr.Yesuraj.
I request to take immediate action against these corrupted chemists to save lives of innocent pilgrims & tourists.

Thanking you,
Ln.Andrew chinnappan,
Thanjavur.

I purchased a medicine from a chemist and he refused to give the bill . I asked again again but still he refused to give it. I needed the bill for my office purposes . He also told me that bill will not given to any of the consumers. So could any one help me for my problem. The address of the chemist is as follows:
Balaji medicals,
jaygopal complex,
nr. Mahatma gandhi circle,
ichalkaranji,
dist.- kolhapur
please look in to the matter. The is legally wrong

i have some skin infection for that i had consulted doctor, Doctor prescribed me "HANSEPRAN 100 mg", for 15 days, but by mistake chemist had given me "HETRAZAN 100 mg". After fifteen days when i again visited to doctor, she told me that i had taken wrong medicine now i have to take correct medicine for fifteen days continuous after that i have to take after one day interval. But when i complaint to chemist for his mistake he say "IT IS NORMAL, NOW I WILL GIVE CORRECT MEDICINE", and when i said i will file a complaint against you he says " GO AND COMPLAINT WHERE YOU WANT". Now i want to file a case against chemist. I HAD BOTH ORIGINAL BILL AND MEDICAL PRESCRIPTION.

NAME AND ADDRESS OF CHEMIST:-
BALAJI MEDICOS
RZ/B-1/1, SHOP No. 3
SHIVMAIN MARKET,
VIJAY ENCLAVE NEW DELHI 110045

Regards

Kundan Lal Keshri
New Delhi 110045

He is selling cough syrups a to alcohol drinkers mainly selling corex. And also not providing bills to their customer. even providing to drugs to low cast people in his area.

He is from Chanakaya palace janak puri,
Shop Name: Geeta Medicos
Mobile number of shop keeper: 9868912254

Today i went to a medical store for buying Minoxidil 5%(i am a regular user for past one year, for my alopecia) and i was given an opened carton with broken seal and half opened bottle. When i told about it, that useless creature was accusing me of breaking the seal. I think Minoxidil is prone for photochemical reactions that may affect the drug efficacy. I brought the drug from the next nearby shop.

As a medical student, i am really concerned about two things-
a. Selling of drugs with broken seal
b. Customer- dealer interaction
The shop i mentioned is near to my college(Govt Medical College, Trivandrum) where poor illiterate people often comes for medicine.

Where and how can i file a complaint against that medical shop?