Sir,
I have TTK health insurance for self and family through my Office group insurance. My Mother Mrs.Logammal (Card No. CHE-NC-T304-01-00115-C) was admitted at Sri Ramachandra Hospital, Porur, Chennai, on 24/05/2011 and discharged on 28/05/2011. She had undergone surgery for TA rupture during this period.
At the time of discharge, I received the bill summary (Hospital No 858776) from the hospital stating the Net charges as Rs. 54359.60. I paid Rs. 10477 (Receipt No: 1708057) by cash towards non-medical items to the hospital and hence the Net amount to Pay is Rs. 43882.60.
However, TTK insurace approved and issued amount is Rs. 46132 to hospital while the net amount to pay to hospital is Rs. 43882. Rs. 2250 more than the actual amount to be paid Rs. 43882 (as per the bill summary) to the hospital.
Eventhough, I sent mails and registered post, I did not receive any response from the hospital or TTK. My oofice also could not get any response from them
How can I take legal action against TTK and Sri Ramchandra hospital?
- Sivakumar,
Chennai,