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Claim rejected by United India Insurance Company

This is a discussion on Claim rejected by United India Insurance Company within the Medical Insurance forums, part of the Insurance category; Hello I have purchased mediclaim policy for my parents and paying the premium for last several years without too much ...

  1. #1
    Junior Member
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    Aug 2009
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    Angry Claim rejected by United India Insurance Company



    Hello
    I have purchased mediclaim policy for my parents and paying the premium for last several years without too much usage of it.

    Recently, my mother got ill suddenly. She had to be rushed to a large hospital and was close to unconscious with a series of vomitt and instability. Her family has paralysis history and the doctors did not want to take any chances and she was admitted for further treatment for 24hrs in the hospital. MRI and other blood investigations were done and she was under observation for 24 hrs. Thanks lord, she did not have any complications and the doctors discharged her and advised strict bed rest for 2 weeks.

    However, united india insurance has rejected the claim stating that the hospitalization and the investigations were not really required.

    This is just painful. When they sell the policy, its told that anything that requires hospitalization is covered and now they say that the insurance company doctors feel that the treatment was unnecessary.

    I am feeling cheated.

    Is there any way something can be done to bring justice to a genuine claim >

  2. #2
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    Dear Sir,

    Regarding your complaint you just have to send a complaint letter to the Head Office of the Co. to get any solution on Company level. Wait for the response from 10 to 15 days and do mention in your complaint letter that if the Co. is not going to provide you any solution within this time period, you are going to forward your complaint to Insurance Ombudsman. Kindly, revert back soon after getting any reply from the Co.

 

 

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