Dear Ms. Khiyani,

With reference to your complaint to the Forum, we had already sent you a Private message requesting you Contact details but have not received it. The Complaint that you have posted on the Forum has not been received by our Call center or Customer Service Department.

Request you to please provide us with your Contact & Policy details for us to get in touch with you.

While we regret the inconvenience experienced by you, we would like to reassure you of our commitment to resolve your concerns to the utmost satisfaction.

For further assistance, please feel free to write back to us at care@futuregenerali.in or contact us on our Customer Service Helpline numbers 18605003333/1800220233

Assuring you of the best of services

Warm Regards,
Hari Shankar Mishra.
Sr. Manager Customer Service
Future Generali India Insurance Company Ltd.

Dear Ms. Khiani,

Kindly forward your contact details to the Co. as soon as possible, to sort out your complaint on Co. level. Revert back soon after getting any solution from the Co. If you havn't got any solution in this concern, pls. feel free to contact us again.

Its not a surpise to see the upper complaint.

I had applied for cancellation of my policy 00009180. This was forwarded to a agent. He in turn forwarded the same to a internal employee Farheen. From what i know the internal employee ( Farheen) of future generali did not forward on time. According to the letter received on 30th August Ref 50023020/00009180, i will not be getting my refund. The worst part is with out my permission my form was signed for monthly deduction and despite request they deducted the money monthly. Until i screamed on the top of my voice the dedcution was stopped. They are just greedy for money.

Forcibly i had to accept their policy for some months. I will never recommend Future generali to any one. I have signed on the paper saying i have no complaints now...Said and done wanted to keep customer informed about these FG.

I have lost my money with FutureGenerali for nothing...Absolutely nothing. Later they put blame on the poor employees and agent.