Dear Sir,

Please be informed that I have taken one Family Care First Mediclaim Policy of Bajaj Allianz in February 2009.
Policy No. is 0121316756-Family Care First.

Unf0rtunately, my wife, Reshma Arya was diagnosed Gangrene in Intestine at Jaipur Golden Hospital, New Delhi and for
Surgery she was refrred to Sir Ganag Ram Hospital, New Delhi. TPA Medicare is not on the panel of both the
Hospitals, so I have paid all the expenses at both the hospitals and registered Claim after the discharge and
setling of of my wife in the month of January 2010 amounting Rs. 1,98,301 (Rupees One Lac Ninety Eight
Thousand Three Hundred One Only) CLAIM NO. is 03104021

I have submitted all the desired documents alonwith my original file.

Then I received a letter demanding some additional documents from Medicare TPA like Opertion History,
Doctor's Summary, Printed Bill from Sir Ganga Ram Hosiptal and One Pre-Pribted Receipt of Rs. 10,000/-
from Jaipur Golden Hospital.

I went to both the hospitals and submitted the documents at Medicare TPA Patel Nagar, New Delhi office.
In this matter, please be informed that I have submitted Duplicate Receipt Of Rs. 10,000/- from Jaipur
Golden Hospital, as they told me that they can not issue the Original Receipt again and they will issue only
Duplicate Receipt.

Then I received a mail from Ms Malti Joshi from Bajaj Allianz that My loan has been approved and I will get
the payout within one week time.

But to my surprise and shock once again I received a letter from MEDICARE TPA asking for the Original Receipt
of Rs. 10,000/- from Jaipur Golden Hospital since They say that the Duplicate Receipt is not Valid.

I wet to Jaipur Golden Hospital once again and stated the amtter to them.

They issue me the Duplicate Receipt and got it Stamped/Sealed and Signed from the Authorized Officer
and also mentioned as TRUE COPY on the Receipt which I have submitted again to MEDICARE TPA Office,
Patel Nagar, New Delhi.

Now to my surprise and shock once again MEDIACARE has sent one FINAL REMINDER asking for the Original Receipt
Once again.

I told them telephonically that how the Hospital will issue the Original one, the hospital has issued the Dupliacte
Receipt and after the Stamp and Seal it can be treated as Original one, but they have spoken to me in very
hard way and told me that they will not settle my claim and they are closing it.

Please look into the matter and instruct the Insurer Bajaj Allianz to settle the claim as their TPA is totally dishonest
and they are not willing to pay the claim.

Please find below the mail
Thanking you

Rajeev Arya
65, Apna Ghar Society,
Sant Nagar, Rani Bagh,
Delhi-110034
Tel: 9810421923/27031585/42644004