Hi,
I am Berlin from Chennai. Recently i admitted my mother in hospital due to severe backpain and was not even able to walk or sit. we admitted for 5 days and doctor advised us to be under medication since she had L4 & L5 degenerated disc disease and suggested if its not cured under medication then she has to undergo surgery, While in the hospital we applied for cashless but they denied stating that she was admitted for diagnosis and not for treatement. Since the claim was rejected the insurance (Mediassist India) person advised to apply for post hospitalisation. I applied after that then too it got rejected. We spent around 55000/- to 60000/-. Again they rejected stating the same reason that my mother was admitted for diagnosis and not for treatement but we did took treatement for those 5 days.
When we discussed with the insurance agents they said it can be claimed since the documents was very clear.
Please provide help on this regard.
Thanks in advance.
Thanks & Regards,
Berlin D


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