Hi,

I approached a BPCL dealer in Pimpri, pune for a new GAS connection and i was told that the total cost would be 5500/-. I was forced to pay RS 5500 which included, a gas lighter, gas filler for the lighter, a BIG bag of TEA leaves, rubber tube, a regulator, a two burner stove and a cyclinder.

I argued that as per the govt rules, i am entitled to buy a regulator and a cyclinder. The person incharge refused to book a new connection and said," Agar lena hai tu poora samaan lo, Hum logon nein yeah sab stock kiya hai, woh bhee tu bhechna hai naah ! yeah sab compulsory hai. Lena hai tu looh nahi tu jaaoy aur kissko bhee complain karni hai karoo. kuch nahi honey waala. Consumer court / RTI ki aaisi ki taise. 15 saal sey kaam kar raha hoon idhar aur Bahoot aaye aaisey dhamki deney waaley".

As soon as i used the word "RTI", the kind of language me and my father heard was absolutely amazing. I felt as if these people have no fear and RTI Act is just like a Laughing stock. All they wanted was MONEY and to sell their stocked products.

Finally, i had to shell out 5500/- and book BPCL and come home. The only question i asked my Father was, "Dad how come you managed to serve a Central Govt Org for 45 long years ?"

All i have is a 5 KG TEA leave bag, a multi-purpose GAS lighter to ignite candles etc, two burner stove on my kitchen as a display.

Any takers ?

I wonder very soon consumers will have to compulsory buy the complete kitchen accessories if they need to buy ONE NEW GAS connection. And we will keep on posting on BLOGS and keep on filing cases upon cases thru RTI.

Thanks to such GAS agencies who openly challenge RTI ( govt rules & law ) and thanks to people like us who think can make a diff.

Can you help me make a difference ? Any help & guidance in this regards would be appreciated.

I can be reached at 09620433555.
Manpreet