Dear Sir,
My ICICI bank credit card no. 4477468028273022 was fraudulently used by someone for an amount of Rs 20,000/- (Rs Twenty Thousand only) on 29th January,2012. Immediately after that I had lodged the complaint in Police Station as well as informed to ICICI bank customer care to block the credit card. Subsequently, copy of FIR and details of transactions were also sent to The ICICI Bank Manager Hyderabad Branch. Meanwhile I contacted through E-mail to the agencies where these transactions took place but they refused to disclose the details to me but they told if ICICI credit card branch want these details they will furnish the same to them.

My earlier record with ICICI credit card may please be checked where I have been paying my all dues in time and have good record in book. One Mr. Anish Gupta Debt Manager ICICI bank who collected the FIR copy and correspondence from my home and investigate the matter and assured me to solve the matter and said that any further call or correspondence come from the ICICI bank give their reference.

But till date no action has been taken by the bank and an amount of Rs.9640/- have been debited from my ICICI Demat Account No. 002901051016 (which is separate A/C & have no linked with my ICICI credit card) without my consent. This act is illegal and unjustified. After this I tried to contact them over phone as well as through email but they have not responded properly. They are pressing hard to recover the ‘disputed amount with interest ‘from my above mentioned demat account existed with their Bank. This act of the Bank harassed me further in continuation to my problem since the fraudulently use of my card.
Sir, from the beginning I have been facing lot of problems with ICICI bank Executives because information given by them is always contradictory and they among themselves. Every time I have been explaining the situation to their executives but all in vain.
I request your goodself please intervene the matter and instruct the bank to revert the above amount as well as settle the issues sincerely.
Yours sincerely
Harcharan pal
1708 a/4 Govind Puri extn.
Kalkaji, New Delhi- 110019
Phone# 9818502622/ E-mail # harcharan_pal@yahoo.com

Dear Team,

I have ICICI Bank Saving account : 642701505357.
On 6th of August 2012 i forgot my debit card (4704********0121) in Lower parel ATM. I received the same on 9th August 2012 via courier. As per letter, My card was blocked.

On 9th August 2012, I requested for new Debit card (SR234341864) and PIN details. I received the new debit card (4704********4966) on 17th Auguts 2012.

As per bank statement, Below transcation was done with debit card. However, my old card was blocked till date and new card was used 1st time on 20th August 2012 and below transcation was done on 16th August 2012.

3 16/08/2012 VPS_K J SOMAIYA dt.12/08/12 DR INR 50.00
4 16/08/2012 VPS_K J SOMAIYA dt.12/08/12 DR INR 50.00
5 16/08/2012 VPS_K J SOMAIYA dt.12/08/12 DR INR 50.00

So, Kindly justify and provide me the details of this all transcation as soon as possible.

Thanks & Regards,
Priyank Doshi
+91-9833221819
Email ID: doshi_priyank19@yahoo.com

Dear sir/madam

i have been requesting for e statement for the month of march 2012 and june 2012 of my salary savings a/c no.002601 535169. However till date icici bank has not bothered to reply me . What kind of treatment you give to your "privileged customers" ? Icici bank is found to irregular in mailing e statment for the reason best known to them. Dialling on following tel nos for help has resulted into sheer waste of time and energy as there is no one to answer your calls:

Customer grievance 26537402
ghatkopar branch 25014586
vileparle (east) 26178340
26187686

at least now will some one wake up to answer me?

Bhalchandra sathe

9819107226

Respected sir

my a/c no: 006401524607

no support for modasa branch manager


khanji ammar s.

Mo: 9033294944

Dear sir,

I had many time received call from ICICI LOMBARD GENERAL INSURANCE
I have already LOMBARD insurance, but I want to increased my insurance policy with icici lombard,
but I don’t have balance in my credit card. and I was talk with lombard executives on 2011, but till date
there are no results.

Please advice me who to increased my credit card limit will increased. existing Limit is Rs. 25000/- only
I need at list Rs.1,50,000/- limit.

Regards
SUNIL PATEL

Dear Sir/Madam,

I am your valuable costumer since 4 years. My debit card account no. is 025301510511 (ICICI Bank ltd., Noida Sec -61 Branch). You have been deducting Rs.1000 (approx.)in two months from same account without my information.
According to costumer care this amount is deduced against Demat account charges.

This is for your kind information that few year back I filled demat account form, but never receive any password for the same.
I was not able to use your demat account without password then how can you deduct money from my account.

Kindly transfer deducted money in my account and immediately close my demat account (if any).
I am not able to visit your branch office due my busy schedule. So, please suggest online correspondence (if required).

Waiting for your positive reply,


Chander Pal Singh
9582739977
khalsa.chander@gmail.com

Hi,

I had called customer care of ICICI Bank for converting my Rs. 25000/- transaction to 6 months EMIs. They said that you will end up paying some Rs. 700/- more if you convert this transaction to EMI. So I did it. I have other bank's credit cards as well but as this was the lowest charge, I opted for ICICI Bank credit card use for my that transaction.

However, later when I told them to convert it, they said the information given before was wrong and the charges are much higher than Rs. 700/-. So I called customer care guys again and they said we didn't receive any call from you earlier. Basically they are lying.

I should have taken this in written so that I could have a proof of it. So guys, take care next time, when you also have anything like this. Take a written approval and then only go ahead.

i am working in a firm, in my company they use to credit salary in icici BANK, I showed all my proofs but still they are accepting.they are accepting even passport . very poor customer service. deepaknath16@gmail.com

Dear Concern
I am a employee of a firm and the ICICI bank is the vendor of this firm.My salary account is in the icici,but it has been closed suddenly without proper information.but my some amount was in that account.Bank has opened my account but still my remaining amount is in closed account.I had given two times application in the bank and also 20days has been completed when i gave the application to the bank representative but bank representative is not giving any responce.

Bank Name=ICICI BANK

Branch=East Of Kailash,New Delhi

Now i will hope,my application will process early and i will get the proper responce about my complaint and early get the proper outcome.
My Communication medium is =nimeshsaxena12@gmail.com
Thanks

m very.much unsatisfied with icici bank...nor the employees giv the correct information...the service theu.providde is very bad..i m closiny ma icici bank...for closing the account also they are taking charges of 565/Rs...as ma account is less than one year..very poor service

To:
Dear Manager ICICI Bank.

Sub: Complaint regards to executives behavior.

Dear Sir or Madam,

I am an existing customer of ICICI & am much happy about it & its services.
As of now we are looking for property loan regards to this I contacted Mr. Shankar of Koramangala Branch.

First I checked eligibility me & my husband were eligible for 18+ lakhs we said ok for it. Later we searched a lot and finalized a property for 8lakhs at Janapriya Town Ship near Magadi Road(Our property value is of 8lakhs) again we approached Shankar for loan addition we asked process for Mortgage loan also. First one week he send mail regarding EMI, and then he said over night EMI rates reduced for 10.25% we were happy hearing about it. Again I asked about Mortgage loan he was not trained anything about it something he blabbered. Again I asked him to come on 18th and collect all personal and property documents to process. Again on 10th Oct 2012 (today) he called to my cell I asked He started barking like dog telling “what are u talking have control on your words first you told you want 18lakhs” and now you are asking for 8lakhs. So I told him “see boss I liked property worth 8lakhs only and I want loan for only that much”. He spoke very rubbishy. He told he knows how to do business & how to take business felt very bad by his words & messaged him telling that I already got approval from HDFC for what I wanted.

So please don’t encourage him anymore he is not that matured in speaking with customers please don’t encourage such people and spoil your brand name. Now am getting scared where he will come to my office and spoil my image at office. Kindly take measure as soon as possible please. Please don’t let my name to him. It my humble request.


Regards:
Vedashree S

Dear Sir,
I closed down my account no 000701241469 and requested your Gurgaon Branch to deposit the balance in my NEWLY OPENED A/C no. 114401502255.From last one year I am contacting your Gurgaon Branch ( Where I am operating my new Account ) to credit this amount but to no use.
I am told that the balance amount has been sent to my old address which I have left about 3 years back. This was also confirmed while opening new account at Gurgaon.
You are advised to transfer the amount in my new account immediately.
Thanking You.
Vikram Khera
ackhera@gmail.com

Hi CEO ICICI Bank,

I want you complaint regarding the wrong banking practices followed by you and mental and physical harassment by your collections agents and threats to my family members.

I have made complaint regarding earlier also for you mis behavior however now they are threatening my family. I already did multiple complaints in 2008 to your collection people who never listened.

This is to tell you that my parents are heart patient and if you make any further harassment to them It will not be good.

Let me know who is the responsible collection agent to contact regarding full and final settlement on this personal loan account LOAN# LPDEL00007827580

Give me the contact# for your collection agent who can talk politely and not threaten again.

I willing to settle this account full and final.

Thanks,


LOAN# LPDEL00007827580

o care
Hi CEO ICICI Bank,

I want you complaint regarding the wrong banking practices followed by you and mental and physical harassment by your collections agents and threats to my family members.

I have made complaint regarding earlier also for you mis behavior however now they are threatening my family. I already did multiple complaints in 2008 to your collection people who never listened.

This is to tell you that my parents are heart patient and if you make any further harassment to them It will not be good.

Let me know who is the responsible collection agent to contact regarding full and final settlement on this personal loan account LOAN# LPDEL00007827580

Give me the contact# for your collection agent who can talk politely and not threaten again.

I willing to settle this account full and final.



LOAN# LPDEL00007827580