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Promotional Calls from Citi Bank

This is a discussion on Promotional Calls from Citi Bank within the Loan forums, part of the Financial Services category; I am regaularly getting calls from Citi Bank Customer Executives twice or thrice every week regarding some loans.I have always ...

  1. #1
    nitin0516 is offline Junior Member
    Join Date
    Oct 2011
    Posts
    5

    Default Promotional Calls from Citi Bank

    I am regaularly getting calls from Citi Bank Customer Executives twice or thrice every week regarding some loans.I have always refused them and requested them not to disturb but still they continue calling me.I am really disturbed by their behavior. I requested the executive to forward the call to his senior but they refused to do so.
    Following are the numbers from which I am receiving the calls :
    +911409305311
    +911408949003
    +911408949001
    +911408949002
    +911408949005
    +911408949007
    +911408949009
    and many more.

    I have already registered my Vodafone number to the DND services but still I am getting the promotional calls and messages.

    Kindly take an immediate action against them.

    Thanks & Regards
    Nitin Gupta
    Mobile : 9899624284
    email : nitin0516@gmail.com

  2. #2
    nitin0516 is offline Junior Member
    Join Date
    Oct 2011
    Posts
    5

    Default

    Earlier this complaint was with Citi Bank but now I am complaining against Vodafone Servies.

    I registered my vodafone number for DND services on 28th Dec.2011 and received a auto generated response from Vodafone@vodafone.in that my request has been registered and will be activated within 7 days but still I was continuously getting the promotional calls and messages. Yesterday I submitted a compliant regarding the call from Citi Bank and on the response to that I receive a call from Vodafone stating that I need to send a message for activate the DND.Whe I told the executive about my earlier registration they said that they have not received any such request from my side and their system has not generated any such mail.

    This is really frustrating about what was said to me. I request to activate my DND from Vodafone itself and to fine them for such a negligent attitude and bad behavior towards the consumer saying that you have registered something else.

    If required I can send the mail also that was autogenerated on registering the DND.

    This is a serious concern which should be immediately attended.And,please do not disturb me by calling again and again about my this complaint.

    Vodafone Costumer Care Executive are simply stupid.

    Nitin Gupta

  3. #3
    Janice Pinto is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default Getting Promotional calls from Citi Bank & Kotak

    Dear Sir\ Madam ,
    Inspite of registering with DND iam still getting promotional calls from Citi Bank and Kotak for personal loans which is very annoying and disturbing.
    The numbers are as follows +917738893395 --- Citi Bank, +911409629059 ---- Kotak please take action against them as they are violating the rules.

    Regards,
    Janice Pinto

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